Issues with Air

Discussion in 'iPad Air Forum' started by panchucko, Nov 11, 2013.

  1. Poisonivy

    Poisonivy
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    It certainly does, there's too many complaints for it to be random I think....nothing to do with iPad but another Safari problem, I have to now access my google mail account on my MacBook Pro in Chrome because I had so many issues in Safari, It was really driving me mad, no amount of tweaking and changing things in preferences helped, In Chrome it's as fast as lightning with no loading issues so it's a Safari problem again.
     
  2. Poisonivy

    Poisonivy
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    Ok another update, I was fine on Chrome for a few days then the crashes started again, I have just rung Apple, We did a restore on the first iPad as a new iPad and this is my second new iPad, They are trying to find the issue, at the moment I am back on Safari and have been asked to test it all today and phone them back as soon as it crashes again with details on what I was doing when it crashed, This getting really annoying now, fingers crossed we get it sorted soon.
     
  3. wrathchild

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    Just out of curiosity, has everyone that's been having crashing issues all using the same model? The reason I ask is because I have had the 64GB model since launch day and I haven't experienced any problems at all. I use both safari and chrome and never experinced any chrashes.
     
  4. Poisonivy

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    Mine is the 16gb, I don't have a lot of apps and have lots of free space.
     
  5. argon

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    The only other model difference will be Wi-Fi only vs. Wi-Fi + Cellular.... Maybe some cell function (seeking a network, etc.,...?) is interfering with overall operation somehow.

    Would all you guys with problems chime back in and let us know the model you have --- memory size and cellular (yes vs. no) capability?
     
  6. Poisonivy

    Poisonivy
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    Mine is wifi btw, I asked Apple if it should make any difference being a 16gb and he said it shouldn't do, I rang back as they asked me to as it crashed again, I have just Reset all Settings but I have no faith in it working, I think I've tried everything there is to try.....Edit..... Reset all Settings didn't help just as I knew it wouldn't, I really am at a loss now!
     
    #46 Poisonivy, Nov 26, 2013
    Last edited: Nov 26, 2013
  7. Poisonivy

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    Just to get all I have tried together in one post-
    The usual quick fixes....Hard reset- Reset all Settings
    Cleared cookies and history
    Restored to a new Devce-twice
    Exchanged for a new iPad Air
    Hard Resets and Reset all Settings on second iPad
    Run on the Chrome browser....still crashed.
     
    #47 Poisonivy, Nov 26, 2013
    Last edited: Nov 26, 2013
  8. Mickey330

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    May I make the assumption that when you restored the Air as new, you did NOT put any saved backup(s) onto it? You started over as if the Air was fresh from the store and put all the apps on by downloading them from the AppStore?

    Marilyn
     
  9. Poisonivy

    Poisonivy
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    yes, I restored as a new iPad then downloaded my apps by going to purchased and clicking on them there.....the crashes always happen when I google something from my home page or click on a tab, it can be Googlemail or anything, In 2.5 years of having iPad 2 I never had anything like this.
     
    #49 Poisonivy, Nov 26, 2013
    Last edited: Nov 26, 2013
  10. Poisonivy

    Poisonivy
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    One example, I Reset all Settings, went back on Safari, went to my Home page and type Slickwraps into Google, clicked on a Slickwraps header it went to their site and crashed.
     

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