Apple Replacing Some iPad 2s for Backlight Bleeding Issues

[DontUnderstandMyIpad]

It certainly doesn't happen to all iPad2s - the majority of users either don't notice the issue or it hasn't affected them. iPad Forum members are, of course, a highly discriminatory group of technically savvy users, who are very particular about their iPads, so I suspect you see more reported problems on this Forum than you'll see in the general population.

Tim

A couple of days ago, I stumbled upon a rather eccentric article stating that the bleeding is caused due to stresses and could be massaged. Needless to say, that I haven't tried this method, yet.

 

[Tim SPRACKLEN]

It certainly doesn't happen to all iPad2s - the majority of users either don't notice the issue or it hasn't affected them. iPad Forum members are, of course, a highly discriminatory group of technically savvy users, who are very particular about their iPads, so I suspect you see more reported problems on this Forum than you'll see in the general population.

Tim

A couple of days ago, I stumbled upon a rather eccentric article stating that the bleeding is caused due to stresses and could be massaged. Needless to say, that I haven't tried this method, yet.

Massaging a stressed iPad. Now I've heard it all......

I'm a stressed moderator but I can't get my wife to massage me...

Tim

 

[Ncaissie]

It certainly doesn't happen to all iPad2s - the majority of users either don't notice the issue or it hasn't affected them. iPad Forum members are, of course, a highly discriminatory group of technically savvy users, who are very particular about their iPads, so I suspect you see more reported problems on this Forum than you'll see in the general population.

Tim

A couple of days ago, I stumbled upon a rather eccentric article stating that the bleeding is caused due to stresses and could be massaged. Needless to say, that I haven't tried this method, yet.

Massaging a stressed iPad. Now I've heard it all......

I'm a stressed moderator but I can't get my wife to massage me...

Tim

Maybe she will massage your iPad.

 

[Pavlos 104]

Hello, im new to this forum .i was waiting for ipad 2 and finally i got it before 10 days.this is the 3rd ipad after two exchanges now i have the same issue unfortunately. Can i wait 2-3 months to fix apple the problem and after get a refurbinshed product?? These products are in good conditions . There is a possibillity to find scratches??

 

[Ncaissie]

Hello, im new to this forum .i was waiting for ipad 2 and finally i got it before 10 days.this is the 3rd ipad after two exchanges now i have the same issue unfortunately. Can i wait 2-3 months to fix apple the problem and after get a refurbinshed product?? These products are in good conditions . There is a possibillity to find scratches??

Is it really that bad? Take a picture with a camera. Not a screen shot because that won't get the bleed.

64GB 3G White iPad

 

[Russell578]

I bought my iPad 2 off someone on craigslist and it has a little bleeding. I do not have the receipt because I bought it second hand. Will apple still replace it for me?

 

[Harley man]

Yes apple will cover it

 

[Pavlos 104]

Yes, the problem there is in every place of edges in my display. Unfortunately i bought it when i was in NY for vacations.Now in my country they say that we ll give me a refurbinshed product in 5 days. Which your opinion? If the referbinshed have scratches i dont want it.someone has any experience of this. Thanks

 

[ColemanLee09]

They all have some bleeding. But after a week or 2 mine seems to have went away.

 

[Russell578]

And I have up to year to exchange it? I don't want to return it now just to get one with the same problem...

 

[DontUnderstandMyIpad]

And I have up to year to exchange it? I don't want to return it now just to get one with the same problem...

Yes, the iPad comes with a 12month warranty, unless you have opted for the AppleCare extension plan. So there is no need to hurry.

 

[Torria]

And I have up to year to exchange it? I don't want to return it now just to get one with the same problem...

I don't know about having a year to replace it. My experience has been Apple care will exchange for a refurbished product if THEY determine that the product is defective. After they go through a series of test questions they make you an appointment to take the product to the apple store and then they further trouble shoot the issue at the apple store. I truly believe that the apple store tech is looking for evidence of improper usage ( ie water damage, jail breaking, opening the system itself ect ect.) After they determine that the issue is not user related they then replace the product with a refurbished one. You can only exchange for a brand new product when you are within the 14 day window after purchasing.

 

[iPadCharlie]

My experience has been Apple care will exchange for a refurbished product if THEY determine that the product is defective.

I believe that this is at their discretion. Their only obligation to you is to exchange your defective iPad for one that is functionally identical and this can be new or refurbished, depending on availability.

 

[Matt1226]

I was at the apple store today to exchange my iPad 2 and they said that they are using remanufactured to switch out. I asked if they could check the backlight issue on some of them so I could have the better one and they said no. What ever received was what I had for the time being. No choice of a better screen. I'll check back with them to see if tomorrow I get a better person from apple.

 

[Torria]

I was at the apple store today to exchange my iPad 2 and they said that they are using remanufactured to switch out. I asked if they could check the backlight issue on some of them so I could have the better one and they said no. What ever received was what I had for the time being. No choice of a better screen. I'll check back with them to see if tomorrow I get a better person from apple.

What state do you live in? They are usually accommodating during off peak hours