Airprint stopped working with Canon Pixma

Discussion in 'AirPrint' started by Ipad Now, Dec 12, 2013.

  1. Ipad Now

    Ipad Now iPad Fan

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    So it worked fine for about 7 months and yesterday it stopped. I can print from my computer when I attach it with the wire but my iPad no longer finds it via AirPrint.
    Any help?
    Thanks
     
  2. giradman

    giradman iPad Super Guru

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    Hello - I would suggest first that you 'power recycle' the interacting hardware, i.e. turn off the printer, pull the power on your router & modem, and 'Reset' the iPad - first re-power the modem, then the router, & finally the printer - let's know if this reactivates your AirPrint on the iPad; please post back your results and if not successful, then other suggestions can be made - good luck! Dave :)
     
  3. Ipad Now

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    No this didn't work. :-(
     
  4. giradman

    giradman iPad Super Guru

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    Hmmm - often corrects the problem described - sorry! :( Please provide some more information: 1) Type of computer & OS; 2) iOS version on the iPad; and 3) Model # of the Canon printer; also may want to explain the opening statement that you can print from your computer when you attach the wire? I'm assuming that you mean you were printing via Wi-Fi from both the computer & the iPad, and that since this problem you can print from the computer only using a USB cable - correct?

    I own a Canon Pixma printer w/ Air Print - had to setup the Wi-Fi; now since you have power recycled the printer, please check the Canon manual for your printer (available on the Canon website) to make sure that the Wi-Fi is selected properly. Let us know - Dave
     
  5. Ipad Now

    Ipad Now iPad Fan

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    MacBook with maverick. iPad is using current ios. Pixma mg3220.
    I can only print wired from my MacBook.
     
  6. giradman

    giradman iPad Super Guru

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    Well, after checking, that printer is 'Air Print' compatible (as expected since it use to work) - make sure that you indeed unplug the printer and then re-plug; if so, as I suggested previously check the Canon manual for that specific model to see how to setup Wi-Fi - not sure that I can offer much more - sorry; if these suggestions do not help, then contact Canon (I've had some recent good experience w/ their support regarding printing directly to a CD-R) - good luck! Dave
     
  7. Ipad Now

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    It's back working!
    I turned the printer on, pulled the plug and then plugged it in again.
    Now my devices see it through Air Print.
    Thanks for the help.
     
  8. giradman

    giradman iPad Super Guru

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    Well CONGRATS! Dave
     

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