iPad 2 Stuck on iTunes screen

[MaXimus666]

My girlfriend was trying to update her iPad to the latest OS but now she has a black screen with a USB cable and an iTunes cable.

I googled this problem and found out that we have to boot into recovery mode so I turned off the iPad buy holding the Home + Power Off Button for a few seconds,

then I held the Home button while connecting the USB again with iTunes running hoping that iTunes will pop out a message telling me that I am in recovery mode but nothing happens. I don't even hear any sound on my computer when I connect it as if it wasn't connected. I tried different cables and different USB ports.

What am I doing wrong here?

I don't care about the data in it Im fine to reset it I just want it to work

thanks

 

[J. A.68]

Hi, welcome to iPF!

Try the same steps once again. If it's still not working, here are a few things to try:
With a Mac: http://support.apple.com/kb/TS1591
With a Windows PC: http://support.apple.com/kb/TS1538

Hope that helps.

 

[MaXimus666]

I tried again same result and those links don't offer anything really.

The thing is, my computer doesn't seem to even recognize the iPad as if it was dead.

When I turn it off using the power + home key and wait for a few seconds till I see the Silver Apple.

I then turn it on again by pressing the Home key + standby/power key simultaneously, as soon as I see the silver Apple I release the standby/power key and keep pressing the home key but nothing happens, iTunes is running but the popup to start recovery isn't showing up

 

[Mickey330]

Try using a different way of restoring the iPad called DFU mode. See this link here for how to put the iPad into DFU mode: http://www.ipadforums.net/posts/664076/

Try it with iTunes not running and if that doesn't work, try it with iTunes open. Hopefully, this'll sovereign the upgrade/restore issue.

Marilyn

 

[MaXimus666]

Thank you Mr. Mickey,

I did that using the redsn0w tool, ensuring I am pressing the buttons in a timely manner but then it just says no device connected. very strange.

I am so mad at Apple that their OS upgrade is very flaky it bricks a device! I see many similar posts on the internet about this issue but mine seems to be stuck.

I was hoping to find an easy fix without needing to go to the Apple Service Center but nope

 

[J. A.68]

Try this: http://www.ipadforums.net/threads/t...-to-restore-the-current-version-of-ios.52863/

The links I posted are showing what to do if the iPad is not recognized by iTunes.