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Email issues

vicki24fan

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Recently had to change my email password on my desktop, I changed the password to match on my iPad as well. For awhile I had no problems, then all of the sudden it is constantly telling me I either have a wrong username or password. I am at a total loss of what to do to fix this.
Of course I have my warranty on the iPad but my technical phone service is expired and I don't have the money to pay for the help.
Any advice would be greatly appreciated.
 

Yptcn

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I'd say delete your email address on your iPad and set it up again . It might help .
 
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vicki24fan

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Wondering though if i delete my email address and try to add it again, will it tell me it already exist?
 

Yptcn

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I believe not , I've done it without issues but wait till experts chime in ;-)
 

skimonkey

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vicki24fan

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I tried that and I am sad to say it didn't work, I keep getting the same message

I have noticed that the incoming mail server is different from my main/original email account the original mail server is

pop.att.yahoo.com

My email account that I am having problems with shows mail server

imap.mail.yahoo.com

I have even tried deleting that and typing in the pop.att.yahoo.com and it still didn't work.
 

skimonkey

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Hmm...Try this: Go to iPad settings/Safari/Clear History AND Passwords/Cookies. Try that.
 
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vicki24fan

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I tried and still the same thing....
The box that pops up says

The user name or password for imap.mail.yahoo.com is incorrect..



That imap stuff was automatic, I didn't type that in there,
 

skimonkey

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Have you tried the immediate solutions of quitting your email app? To do this, press the home button twice until you get the multi-task bar. Press the email app until it jiggles and press the negative sign button. Re-open the email and see if it helps.

Also,if that doesn't work--try to restart your ipad. To do this, press the power button until you get the slide lock to power off. Turn back on and retry.
 
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vicki24fan

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I shut it down and back on. For some reason after doing that my att account was gone, I added it back on and it works....
Thank you for your help, greatly appreciated.
 

twerppoet

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If you are getting that Yahoo account indirectly (say through AT&T) you should go to AT&T's (or that provider's) support pages for instructions on how to add that account to the iPad. It is unlikely the default Yahoo account will work.
 

skimonkey

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I shut it down and back on. For some reason after doing that my att account was gone, I added it back on and it works....
Thank you for your help, greatly appreciated.

Alright Vicki!!

So glad it worked out for you! Enjoy!
 

twerppoet

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No problem, though that small bit of advice was the limit of the help I had to offer. I know nothing about AT&T accounts or how to set them up.
 

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