Reset issues due to Restrictions and find my . Help please!

Discussion in 'iPad Help' started by snerting, Oct 20, 2013.

  1. snerting

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    iPF Noob

    Oct 20, 2013
    Thanks Received:
    I seem to have quite a problem - which is caused by the lack of possibility to restore/rest restrictions password (could e.g. be done through SMS like other services do).

    The problem:
    1) Restrictions was enabled quite a while ago on the iPad.
    2) The restrictions PIN is lost
    3) "Find my iPad" is enabled
    4) I go to iTunes to reset to factory, but it tells me I have to turn off Find my iPad first
    5) I go to Privacy + location settings on the iPad, but the Find my iPad setting is grayed out (likely due to Restrictions being enabled?)

    Seems to me right I have a catch 22 going on. I cannot reset my iPad becuase Find My iPad is enabled, and I cannot remove Find my iPad without restting the iPad to get rid of Restrictions.

    Help please!

    best snerting
  2. J. A.

    J. A.
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    Super Moderator
    Staff Member

    Nov 11, 2012
    Thanks Received:
    Hi, welcome to iPF!

    You can also disable Find My iPad through iCloud on your browser (not your iPad). This link should help:

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