reinstall e mail account

Discussion in 'UK iPad General Discussions' started by voodoo66, Feb 24, 2015.

  1. voodoo66

    voodoo66
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    Trying to Uninstall e mail account, I'm having trouble with btyahoo mail, so thought if I uninstalled it then reinstalled it, if I use safari to open my account it works fine but will not install as I have it on my i.pad, it must be simple ( but so am i ) but I cannot get it off ?? Can anyone help ?? Thanks
     
  2. twerppoet

    twerppoet
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    Settings > Mail, Contacts, Calendars. Tap on the the account under the ACCOUNTS header at the top, then select Delete Account.

    This is also where you normally add a new account. From your description it sounds like you are trying to add the account via Safari. You can create a Safari shortcut to your Home screen this way, but all it does is open Safari to the website.

    I think that last post I saw on installing the btyahoo account told people to use the Yahoo choice after you tap Add Account on the same settings page. But, I don't have btyahoo to experiment with, so I'm not sure.
     
  3. voodoo66

    voodoo66
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    Thank you, I have managed to reinstall the btyahoo account, only trouble now is I can se e the e.mails but I cannot open them must be something I have done but cannot figure out what ??
     
  4. J. A.

    J. A.
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    Reset your iPad. This won't remove any settings or data.
    To reset, press and hold Home and Power button simultaneously until the Apple logo appears. Let go of both. The iPad will power up on it's own.

    Force closing the Mail app might also help:
    Double tap the Home button to show the multitasking bar. Slide the thumbnail above the Mail app icon towards the top of the screen.

    Hope that helps.
     
  5. voodoo66

    voodoo66
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    Worked a treat thank you very much.
     
  6. J. A.

    J. A.
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    You're welcome.
     

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