E-mailing problems

Discussion in 'iPad General Discussions' started by Thomasp, Feb 6, 2014.

  1. Thomasp

    Thomasp iPF Novice

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    I am currently with talk talk as a service provider. Because I have been with them before they took over I have a worldonline e-mail address.
    Using the i pad mail application I have two accounts which have been working perfectly up until a few days ago.
    A worldonline account and an i cloud account.
    The worldonline account is my default one in the settings.
    I don't recall any updates or setting changes being made by myself.
    When I now try to send an e mail from my worldonline account I get the message "cannot send mail, the connection to the server smtp.worldonline.co.uk failed. Additional outgoing mail servers can be configured in settings> Mail, contacts, calendars." .?????
    I go to my desktop computer which uses the same outgoing mail setting and it sends fine.
    I use my wife's i pad, which is connected to the same router by wi-fi of course, and it sends fine.
    I have went over all my settings and cannot see a thing wrong or changed from what it used to be?
    I can now only send an e-mail using the i cloud account?
    They use the same router don't they?
    Why am I experiencing this ?
    If I now compose an e- mail in my worldonline account, with or without an attatchment, it will not send and I get the above message?
    Is Apple experiencing issues with e-mail accounts at the moment.
    Is this a temporary glitch?
    Help!!
     
  2. J. A.

    J. A. iPad Legend

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    What helps in most cases is to delete the email account that refuses to send emails, and install them again.
     
  3. Thomasp

    Thomasp iPF Novice

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    Thanks will try that. Very strange tho.
    I take it I am not the first?
     
  4. Thomasp

    Thomasp iPF Novice

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    Many thanks JA.
    Deleted the account.
    Reinstalled and now it sends and receives.
    It also returned a whole load of e mails I had long gone deleted? But no problem, deleted again
    Thanks
     
  5. J. A.

    J. A. iPad Legend

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    You're welcome.
     

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