How to Get Refund on an App from iTunes Store

Discussion in 'iPad General Discussions' started by JonB, Jul 4, 2010.

Previous Thread Next Thread
Loading...
Page 1 of 2
  1. JonB

    JonB
    Expand Collapse
    iPF Novice

    Joined:
    Jul 4, 2010
    Messages:
    10
    Thanks Received:
    0
    Im new to Apple/iPad world - coming over from Droid. In the Droid app store - each application comes with an "uninstall" button. If you use it within 24 hours of purchase, your $$ is refunded automatically.

    Obviously not so with iTunes App store. Surely someone has been unhappy with a purchase... how do you go about getting $$ back? Can you contact the developer?

    Appreciate your help
     
    #1 JonB, Jul 4, 2010
  2. Blueroomelectronics

    Blueroomelectronics
    Expand Collapse
    iPF Novice

    Joined:
    May 27, 2010
    Messages:
    17
    Thanks Received:
    0
    All sales final.

    What was the app?
     
    #2 Blueroomelectronics, Jul 4, 2010
  3. thehatguy

    thehatguy
    Expand Collapse
    iPad Fan

    Joined:
    May 12, 2010
    Messages:
    125
    Thanks Received:
    0
    Move on.
     
    #3 thehatguy, Jul 4, 2010
  4. CaptKirk

    CaptKirk
    Expand Collapse
    iPad Junkie

    Joined:
    Mar 24, 2010
    Messages:
    636
    Thanks Received:
    1
    Yup,, all sales final unless you downloaded a movie, app or music that didn't work.
     
    #4 CaptKirk, Jul 4, 2010
  5. Sonny Burnett

    Sonny Burnett
    Expand Collapse
    iPad Junkie

    Joined:
    Mar 7, 2010
    Messages:
    752
    Thanks Received:
    2
    According to Apple "You Bought It You Own It"
     
    #5 Sonny Burnett, Jul 4, 2010
  6. CaptKirk

    CaptKirk
    Expand Collapse
    iPad Junkie

    Joined:
    Mar 24, 2010
    Messages:
    636
    Thanks Received:
    1
    YEA,, they love that policy
     
    #6 CaptKirk, Jul 4, 2010
  7. col.bris

    col.bris
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Mar 25, 2010
    Messages:
    5,888
    Thanks Received:
    709
    Actually if you have an application you purchased and the following applys:
    1). Application is corrupt.
    2) Application does not perform as per description on iTunes
    3) Application does not suit your geographic area ie Australia eg USA maps and no mention of this was in iTunes description
    4) You purchased the application in error by selecting buy and no request came up for password as you had bought an app just moments before.
    Include your user name, your full details, the application name, the order number with date and the reason for requesting a credit
    You will receive a response with in 48 hours then receive credit with in 5 days if it is a credit card purchase if you used an iTunes card I believe they issue credit to you account.
    To locate your order number on your computer log in to your iTunes account, Account, recent purchases then look for the Application that you require a credit for. The order number and date is next to the Application name.
    This links below will assist in contacting apple read this one first.
    http://support.apple.com/kb/TS1702
    http://support.apple.com/kb/HT1725?viewlocale=en_US

    iTunesStoreSupport@apple.com. This is the link to report your problem
     
    #7 col.bris, Jul 4, 2010
    Last edited: Jul 4, 2010
    • Informative Informative x 1
    • List
  8. col.bris

    col.bris
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Mar 25, 2010
    Messages:
    5,888
    Thanks Received:
    709
    hatguyTelling some one to move on does not in any way assist the user whom has a genuine question and requires help. It is better to say nothing if you do not have an answer
     
    #8 col.bris, Jul 4, 2010
  9. Isenguard

    Isenguard
    Expand Collapse
    iPF Novice

    Joined:
    May 4, 2010
    Messages:
    16
    Thanks Received:
    1
    Yeah that's why Android developers hardly make any money. Go figure..
     
    #9 Isenguard, Jul 4, 2010
  10. thehatguy

    thehatguy
    Expand Collapse
    iPad Fan

    Joined:
    May 12, 2010
    Messages:
    125
    Thanks Received:
    0
    No different than similar answers posted.
     
    #10 thehatguy, Jul 5, 2010
Previous Thread Next Thread
Loading...
(You must log in or sign up to post here.)
Page 1 of 2

Latest Discussions

 
Title Start Date
Replies Views
Last Message
  1. J. A.

    What's the last movie you saw?

    J. A., Aug 16, 2010
    Replies:
    3,891
    Views:
    262,356
    J. A.
    J. A.
    Nov 17, 2018 at 10:13 AM
  2. scifan57

    Image/Photo Thread Of Any Images You Would Like To Share....

    scifan57, Feb 8, 2013
    Replies:
    8,025
    Views:
    493,395
    scifan57
    scifan57
    Nov 17, 2018 at 7:21 AM
  3. scifan57

    Laugh Of The Day

    scifan57, Mar 3, 2013
    Replies:
    5,998
    Views:
    415,413
    scifan57
    scifan57
    Nov 17, 2018 at 12:50 AM
  4. twerppoet

    video editor for iPad?

    twerppoet, Nov 14, 2018 at 10:02 PM
    Replies:
    3
    Views:
    232
    twerppoet
    twerppoet
    Nov 15, 2018 at 10:46 PM
  5. giradman

    Ipad Pro restarts randomly and afterwards indicates a 1% battery status

    giradman, Nov 5, 2018
    Replies:
    2
    Views:
    325
    giradman
    giradman
    Nov 14, 2018 at 10:57 PM
  6. Diane B

    Case for 12.9 2018 with Pencil 2

    Diane B, Nov 7, 2018
    Replies:
    5
    Views:
    375
    Diane B
    Diane B
    Nov 14, 2018 at 10:44 PM
Loading...

Share This Page


Search tags for this page
how to refund an app using an ipad
,
how to refund apps on ipad
,
how to return an ipad app
,

ipad app refund

,
ipad app return policy
,
ipad uninstall app refund
,
refund apple apps on ipad
,
refund ipad app
,
returning ipad app
,
what is the return policy on apps purchased using ipad