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Email icons

Discussion in 'New Member Introductions - Site Assistance' started by JimK, Feb 13, 2011.

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  1. JimK
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    JimK iPF Noob

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    Can anyone advise what the difference is between the trashcan icon and the little cube icon with minus sign inside and a downward arrow on top? Having inadvertently touched the latter is there any way to recover a "lost" email? Many thanks - an iPad newcomer.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Are you talking about the icon that's to the left of the trash can icon (it sort of matches the description you give but, I know, it's notorously difficult to describe icons!). If so, this is the 'move email' icon. It enables you to move an email from one folder to another (even from one email account to another).

    If you touched it accidentally and then did some 'other stuff' after that, it's probably only moved the email you're after to another folder. Have a look through your folders (I hope you don't have too many!) and you should locate it.

    Then you can use the 'move' icon again to restore the email in question to its 'rightful place'!

    If I've misunderstood the icon you're referring to, please forgive me and let us know and we'll try and help.

    Good Luck and enjoy your iPad.

    Tim
    Scotland
  3. JimK
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    JimK iPF Noob

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    Thanks for your response Tim. No it's not the move to another folder icon that looks like a folder with a downward arrow inside it. When I open my e-mails it sometimes appears next to that icon - it looks like a cube with a minus inside and the downward arrow is on top.
  4. Mickey330
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    Mickey330 Administrator Staff Member

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    Could that be the Archive button?

    I don't remember, because I never could FIND where stuff moved to Archive actually was - so I removed that option from e-mail (just have "regular" delete).

    If not that, then I don't know what because I don't see that icon in my mail right now.

    Marilyn
  5. JimK
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    JimK iPF Noob

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    Marilyn, I think you have got it! Unfortunately when I touched the icon the mail I wanted to keep disappeared down a "plug hole" and because I wasn't connected wirelessly at the time, I assume it has been lost. Continuing a search on the server has not found it. Now I need to find your way of disabling the archive function!
  6. Mickey330
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    Mickey330 Administrator Staff Member

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    Go to Settings > Mail, Contacts, Calendars. For each email account you've got:

    Select it (by pressing it). A dialog box will open and you will see the option - near the bottom, where you can turn Archive on/off.

    This doesn't mean I can help you find your lost messages. I still can't find mine! :D

    Good luck.

    Marilyn
  7. JimK
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    JimK iPF Noob

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    Thanks Marilyn, I have turned the archive option off now - hopefully I won't lose any more e-mails! Thanks for all your help.
  8. twerppoet
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    twerppoet iPad Legend

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  9. JimK
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    JimK iPF Noob

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    I do use google mail - is this where the archive goes? No, just checked, my missing mail is not there - I guess it might have worked had I been on line when I hit the button!
    Last edited: Feb 15, 2011
  10. twerppoet
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    twerppoet iPad Legend

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    Oh well, it was worth a try.
  11. JRM
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    JRM iPF Noob

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    I do not use the email icon and would like to move it to another page. I use Chrome for gmail.
  12. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    If you would like to move any icon just long press on it until it starts to jiggle and an X will appear on each app (an X will not appear on native apps as these cannot be deleted). Then hold your finger on an icon and slide it to the edge of the page and the next page will load, lift your finger. You can also slide an app onto another one which will then create a folder, while they are still jiggling you can rename the folder also and a folder can hold up to 20 apps. Just press the home button to return to a normal screen.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
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    Once again we welcome you here and are so pleased you have joined us!

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  13. JRM
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    JRM iPF Noob

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    Thanks. On my iPhone I could move the mail icon but I guess not the iPad.
  14. dhewson777
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    dhewson777 iPad Addict

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    I do not understand your statement. You were just told you can in the post above. All app icons and web page shortcut icons can be moved and also foldered.
  15. leelai
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    leelai Administrator Staff Member

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    Are you holding your finger on the icon long enough to actually 'grab' it before then trying to move it? Pause a little on the icon and then slide it.

    iPad 2 3G 64gb
  16. JRM
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    JRM iPF Noob

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    The safari and tunes will move but not the email icon. Unusual?
  17. leelai
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    leelai Administrator Staff Member

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    Very unusual indeed! When you place your finger on the app it should expand a little and then you can move it....don't know why it's not working for you. Do these steps and try moving it between each step.

    Close all your apps completely. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly.

    Restart - Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating.

    Reset - this reset will not change anything on your iPad and is akin to rebooting a PC. Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.

    Let us know how you go.

    iPad 2 3G 64gb
  18. JRM
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    JRM iPF Noob

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    The reboot solved the problem. Thanks so much for your help.
  19. leelai
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    leelai Administrator Staff Member

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    That is so good to hear, glad it solved it and thank you for letting us know!

    iPad 2 3G 64gb
  20. kellyweil
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    kellyweil iPF Noob

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    Hi, I found out how to find your lost email if your still interested?
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