Ok folks! I did that tunnel using lots of resource I got through things like Nessie gifts ( 2 rounds) and just being a hoarder. Spent very little city credits getting it done. And got much if not all of the credits getting acheivements. In the end I got done in a little over 10 days and guess what?! GI failed to gift me the safe. Oh stop the shocked looks.
So I sent in a ticket. I knew I had not received this safe because I had been snap shottting pics to type info into the website not to be named.
I had 1 #7 frag of the film studio in my pocession from getting some city credits and it was an extra free gift.
So of course my buddy Valery has me send screen shots. I sent her I think 10. 3 emails worth though. Pics and pics of the pics showing the date i snapped the pic even.
They, close the case. Oh stop again with those shocks looks of disbelief. I open. Their claim is "others" are looking into it. I keep reopening. Just goto emails and type please keep open and it pops back into open status.
Valery comes back and announces that "they" looked into databases and found i received all i should. Closed.
Well Valery did not expect me to reopen it again I guess. I told her that I did not know what database they looked at but they are wrong. I have proof, I have even more screen shots. I can't prove I did not receive the other items but I could sure prove frag 7.
It was not the fact I even wanted frag 7 it is the point of the matter. In reality I don't care. It is the point.
Then THEY reopened case. Asked me how I obtained frag 7. Eventhough I had already informed them, i OMG and REALLY!?! And told them. And unbelievable was there also.
THEN I turned around, went to my iTunes receipts (remember i hoard ) found a current one, not cheapest,disputed it told them what they were doing and then all the probs were starting ang how they are not fixing, and how they were treating me...how people are starting to bail.
In 24 hrs I had a refund. And then last week here I finally got my safe contents. All of it.
Also, every ticket from GI that I received a survey i told of how bad they are and how the game use to be better but now they don't care and they don't take care of problems
So guess what I am saying are 3 things, keep reopening, more than one way to (pardon to my cats) skin a cat. And squeaky wheels do get grease. Passing my grease can ......DONT GIVE UP!!!!!!!!!!