My ipad refuses to connect with pop3.live.com - the server for incoming mail in Windows Live. This is the "latest" email system from Microsoft. The Apple experts spent an hour with me, escalating it once, and finally said there was a problem with the Microsoft server. They also said they were not going to do anything about it, they were not going to escalate it further within the company, I should go through Safari to the windows live mail website to get my mail, and when I asked to be connected to a supervisor I was cut off. This is the kind of support I'm getting from Apple. I will certainly be passing my experience around to as many colleagues at Oregon State University as I can (I retired as Director of Computing, so I know a few folks up here). Thanks for nothing, Apple.