Hi, I am new on this site and to iPad. I need help.

Discussion in 'iPad Help' started by normsmith, Feb 7, 2012.

  1. normsmith
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    normsmith iPF Noob

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    I love this thing but am having a tough time figuring things out, due to senior moments and hours :). (over 70 and am on medication that doesnt help) I live on Cape Breton Island, Nova Scotia, Canada.
    My niece set up my Email account . I can receive mail but cant send. When I try to send, a window comes up and says
    Cannot send Mail
    the connection to the outgoing
    server xxxxxxxx failed

    I would sincerely appreciate any help in the area of what am I doing wrong?:(

    Thanks,
    Norm Smith
  2. Dan_Knight
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    Dan_Knight iPF Novice

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    Well, you need to have your outgoing server setup properly. Make sure you have the correct outgoing server address (eg: smtp.myisp.com) and also make sure you're authenticating to it. Your username and password must be entered into the mail account settings in order to login to send mail.

    Try google using your ISP (aol, yahoo, etc.) with the terms "iPad mail setup" see if there are any guides online with the exact settings for your ISP.
  3. normsmith
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    normsmith iPF Noob

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    Dan, Thank you ever so much. I will gice it a try.
    Norm

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