Wifi issues

[chelle28]

Ive been using my Verizon hotspot for wifi for about 5 months with no problem. Now all of a sudden my ipad says its unable to connect to the network. I've tried turning off the hotspot and ipad with no luck. Please help!

 

[skimonkey]

Have you tried to "Forget the Network" and see if that works. When you do that, you will need to enter your hotspot password again to connect.

Also--welcome to the forum!!

 

[chelle28]

Thanks Skimonkey!

I have tried forget the network, still giving me the same error when I put in my password. I know it's not the hotspot because I've logged into it with other devices just fine.

 

[J. A.]

Hi and welcome to iPF!

Try this:

Go to Settings - General - Reset - Reset Network Settings. You'll have to set up network settings again afterwards. Perhaps it will solve your problem.

 

[chelle28]

Tried resetting the network settings and my hotspot comes up, but when I enter the password it still gives me the unable to join the network error. I've checked to make sure I've entered in the correct password. Is there some other setting I need to check?! I took my ipad up to Starbucks and was able to use the free wifi there just fine. This doesn't make any sense!

 

[J. A.]

Reset your iPad - press both Home and Power button at the same time until the Apple logo appears. Then try again.

 

[chelle28]

If I reset will that delete my apps?

 

[scifan57]

If I reset will that delete my apps?

It won't delete anything from your iPad, it's a perfectly safe procedure.

 

[MoonlitSonata]

If I reset will that delete my apps?

No, it's equivalent to rebooting your computer.

 

[chelle28]

No unfortunately that didn't work either.

 

[J. A.]

No unfortunately that didn't work either.

If you try to connect through Wi-Fi, make sure that Bluetooth is turned off.

 

[chelle28]

Bluetooth is turned off. Still getting that same error message.

 

[MoonlitSonata]

Are you near an apple store? A visit there might be in order.

 

[J. A.]

Another thought:

Note: If you see an "Unable to Join" or timeout error when trying to connect a device using Wi-Fi, ensure that you remain on the Personal Hotspot screen until the first device connects. After a device has connected, you can leave the Personal Hotspot screen and use your phone normally. Your device will automatically stop broadcasting using Wi-Fi if you put your device to sleep or after 90 seconds elapse with no devices connected using Wi-Fi. You can start broadcasting your Wi-Fi network again by tapping Settings > Personal Hotspot.
(Apple Support)

This is the same if you use another phone (not iPhone) as hotspot. After 90 seconds you won't get a connection.

If this doesn't work, you should do as MoonlitSonata suggested.

 

[skimonkey]

I am going to move this to the Help Section at this time for better attention.

Thanks,
Ski ~ iPadforums Moderator | iPhoneForums Moderator