Stumbling at the first hurdle

[BodgerJones]

I have just bought an iPad 2 and at first use am very impressed with everything. Setting up was very easy if a bit prolonged. However, there just has to be a however doesn't there, when I go into the app store to download YouTube I have to log in my Apple ID which I had previously done, and then I am confronted with a message advising I have update to IOS9 or more to activate the download. No problem I thought, off to settings to update, and here's where the fun starts. I am advised that IOS8 is ready for download. OK I thought perhaps there is a method to all this, I have to download IOS8 before I can progress to IOS9. Not so, it will not download IOS8 whatsoever and there is my impasse. What do I do where do I go from here. My battery is 100% and everything else is fine and dandy just that I can't access the app store,well I can but can't download anything from there without this wretched update which I am unable to proceed with. I'm going to feel a wee bit foolish if it's just a tweak here which for some reason I'm not seeing. Anyway hopefully someone has come across this hiccup before and can help me out. Thanks in anticipation. BJ

 

[scifan57]

If you connect the iPad to iTunes on your computer and restore it, it should end up on iOS 9.

 

[BodgerJones]

If you connect the iPad to iTunes on your computer and restore it, it should end up on iOS 9.

Thanks for the prompt response, when you say connect iPad to iTunes and restore it, what exactly am I restoring, the iPad or iTunes, sorry if I'm asking the obvious here. BJ

 

[scifan57]

Thanks for the prompt response, when you say connect iPad to iTunes and restore it, what exactly am I restoring, the iPad or iTunes, sorry if I'm asking the obvious here. BJ

You’re restoring the iPad. You click on the restore button in iTunes on the computer when the iPad is connected. If you have anything important on the iPad back it up before restoring as the restore will erase the iPad.

 

[BodgerJones]

OK thanks for that will give it a go. BJ

 

[BodgerJones]

OK thanks for that will give it a go. BJ

Well,gave it a go and for some reason itunes does not recognise my iPad. Went to the help page on itunes which was as much use as a sunny day in the Sahara, so I'm still stuck!! BJ

 

[scifan57]

Are you on the latest version of iTunes?

 

[BodgerJones]

Are you on the latest version of iTunes?

Well I downloaded iTunes from Microsoft stores which I am led to believe would give me the latest version, or so they say BJ

 

[Thomas1977]

Everybody should have the latest version of iTunes unless you never check for updates.

 

[scifan57]

Well I downloaded iTunes from Microsoft stores which I am led to believe would give me the latest version, or so they say BJ

I've had iTunes not properly download on a windows computer. Try deleting iTunes and all associated files from your computer and try downloading it from the Apple website. Just search for iTunes download and use the one that comes from Apple.