[Personal] Review of ZAGGmate (Bluetooth Keyboard/Case)

Discussion in 'iPad Accessories for iPAD 1, 2 and 3' started by Mickey330, Dec 1, 2010.

  1. ZAGG

    ZAGG
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    Response to Gellio

    I work for ZAGG and want to personally apologize for the issues you are having with your ZAGGmate. What you are describing is certainly not up to the standards we expect here at ZAGG and we would love the opportunity to send you a replacement. It does sound like you received a lemon. You should not be having problems with the charging port, the foam edges, etc. Please call customer service and we will take care of this right away.

    In answer to a previous question about charging, yes, you may charge your ZAGGmate with any computer USB port, USB charger, iPad or iPod charger (both the 5 or 10 watt versions work just fine).

    In response to the questions about an FN lock, we don't have that built into the current software but we will look into adding it to future versions.

    We have added an FAQ section on our website that has some other hints as well.

    Thank you all for your continued support and feedback.
     
  2. jtiggidy

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    One minor suggestion for any future manufacture change. You could make the slight cutout for the ipad charging port on each end as well as the same very slight cutout of the foam for the power button (the latter is something I have already done to mine). Then the ZaggMate would be orientation neutral; its the politically correct thing to do ;)

    I do agree that the ZaggMate scratches very easily.. I have already bought leather skins for both mine and my girls iPad and Zaggmate; I cant believe I spent $200 bucks for just skins. As I have said before it would be really nice to have a skin option that wrapped the edges of the ZaggMate to prevent it from getting scratched as well as helping prevent the iPad from getting scratched by the ZaggMate. Also, I really think that Zagg should include a coupon for a very discounted price for their leather skins with the purchase of the Zagg mate. Or better yet, when checking out at Zagg direct.. give the option to add a Zagg leather skin for $20 bucks or something. I still cant believe that I spent over $600 bucks at Zagg for christmas.

    I also agree that you have to be very careful not to scratch your iPad with the edges of the ZaggMate when taking it in and out of the unit. But, once you have a good method of doing that it is not really a problem... you just have to be conscious of that fact and take your time to orient things right. My iPad had many scratches before the ZaggMate and I doubt there will be a rise in the occurrence of them with the unit.

    Those things said, this is the best keyboard case out there if you actually plan to use the keyboard and you dont want your ipad to be 1" thick or more. Typing on those others' rubber keyboards is silly; I would rather type with the on-screen keyboard. We love our ZaggMates!
     
  3. USBill

    USBill
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    I got a Zaggmate keyboard for Xmas, and it's back in the package already. The letter T was off.

    I'd been looking forward to it and I couldn't resist testing it even without the T. I spend about three minutes trying to pair it with my iPad before I gave up. My Microsoft BT 6000 was much easier to connect, and feels much sturdier.

    It seems like the keyboard itself is pretty nice, but I'm wondering how long the keys will stay in place under regular use.
     
  4. ZAGG

    ZAGG
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    The letter "T"

    Sorry about the letter T issue. These keyboards are very sturdy and durable. The letters are placed onto the scissor mechanism on an assembly line and it sounds like your T wasn't placed correctly. I'm also assuming the defect on the T is what was causing the pairing issue as your keyboard was probably sending that letter the whole time. Please call customer support and we will replace your unit right away and make it worth your while. Sorry for the inconvenience this has caused you.
     
  5. BrennB

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    i have to say I am not disappointed in the Zaggmate. I keep looking for things to type on my ipad ever since i opened my gift this morning! I do need to get used to the stiffness and closeness of the keys but the function and build quality on my particular piece is near perfect. YAY!
     
  6. MattIM

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    When I First Got Mine the Keys Were Stiff

    But over the past two weeks, the more I use my Zaggmate, the better the keys feel and my typing is more accurate. I practiced on the Notes app. I tried out all the keyboard short cuts, etc. I am still very pleased with this accessory.
     
  7. Mickey330

    Mickey330
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    Yay, Brenn!

    Glad to hear the wait was worth it. And, I know what you mean - I look for reasons to type on it also. I mean, look, here I am right now, typing away on it, saying nothing, really. Just ... typing.

    Oh, look, I've just used the arrow keys (!) to scroll around in this tiny text input window. Oooops, just had to use the backspace key to correct a typo. Aw, the sweet ease of putting in numbers makes it (1) easy to do and (2) fun!

    :D

    Sorry, got carried away there ... a bit. Glad you like it, though. And yeah, it either gets easier to use over time or I'm getting better with it. Regardless, I type better now with it than when I got it.

    Merry Christmas!

    Marilyn
     
  8. Al Rogers

    Al Rogers
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    Well I got to test drive mine today after the crowd as left and I'm allowed to play with my toys. I have a few comments to say about my Zaggmate.
    First I had a hell of a time getting it out of the package,next the instruction guide is very hard to read being black paper and you cannot read or see the diagram.
    Pairing it up I had no problems,using the keyboard I had no problems,however trying to stand the iPad up into the Zaggmate thats where I am having trouble as it wants to slip out,I have yet to have it stand up in the slot with out me holding on to it in case it falls. Maybe its me but I do not trust that little wedge whatever its called that supposed to make it stand up. My feeling right now is I would like to return it,but I'm one of those types that don't give in too soon, so I will keep on trying to get it right.

    Al.
     
  9. Al Rogers

    Al Rogers
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    UPDATE to my previous post.
    After checking out the video on You Tube I found out what I was not doing to the plastic piece that holds the iPad in place,one has to split the hinge and make it into a pyramid and thats what holds the iPad in place.
    I can now say that it holds the ipad very securely. Better instruction or one that can be read is in order.;)

    Al
     
  10. imluvinazsun

    imluvinazsun
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    Bluetooth pairing

    I was so excited to receive my new Zaggmate the day before Christmas! I charged the keybaord for several hours, unplugged it and proceeded to pair the keyboard with the ipad. Nothing doing. I sat down with the instructions and tried a dozen times, all to no avail. The ipad does not seem to recognize the bluetooth within the ipad. Bummer!! It seems there are few such issues with the Zaggmate as I can find no one on this thread that has experienced this problem except one person and that keyboard had a loose key. Any advice? Thanks for any advice offered!
     

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