Response to Gellio I work for ZAGG and want to personally apologize for the issues you are having with your ZAGGmate. What you are describing is certainly not up to the standards we expect here at ZAGG and we would love the opportunity to send you a replacement. It does sound like you received a lemon. You should not be having problems with the charging port, the foam edges, etc. Please call customer service and we will take care of this right away. In answer to a previous question about charging, yes, you may charge your ZAGGmate with any computer USB port, USB charger, iPad or iPod charger (both the 5 or 10 watt versions work just fine). In response to the questions about an FN lock, we don't have that built into the current software but we will look into adding it to future versions. We have added an FAQ section on our website that has some other hints as well. Thank you all for your continued support and feedback.