No apple ID forgotten and passcode

Discussion in 'iPad 4 Forum' started by Ekim, Aug 11, 2020.

  1. Ekim

    Ekim
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    Hi all
    I have a little problem.
    I have bought the Ipad Pro 12.9 for my daughter and she previously
    had the Ipad 4, which she hasnt used for about a year or more.
    I have been trying to restore the Ipad 4 but cannot because she has forgot her passcode
    My daughter deleted her apple ID some time in the past so i cant try that option either.
    Is there any way to reset the Ipad to factory setting another way.

    Thank you
     
  2. J. A.

    J. A.
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    #2 J. A., Aug 11, 2020
    Last edited: Aug 11, 2020
  3. Ekim

    Ekim
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    Hi J.A
    Thank you for your quick reply.
    I followed on screen instructions and have managed to reset Ipad,
    but Iam unable to go any further.
    On screen it states a password is required to activate this device because its owner used find my Iphone to link it to there Apple ID.
    this was with her old Iphone 5s and she doesnt know that Apple ID or old email.
    Is there anything else I could try?

    thanks
     
  4. J. A.

    J. A.
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    If it’s still linked to her Apple ID, you can’t do anything else but take it to Apple. They might be able to help. It’s not possible to bypass Activation Lock by yourself. Make sure you can prove that it’s her device (billing).
     
  5. Ekim

    Ekim
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    Ok Thank You
     
  6. J. A.

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    You’re welcome.
     
  7. Ekim

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    We managed to find the old password and everything is up and running.
    Thanks again J.A
    :)
     
  8. J. A.

    J. A.
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    Great! Glad to help. :)
     

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