new ipad 2, having charging troubles, whilst powered down.

Hello,
i have a new ipad 2,

i was advised to do a charge cycle, run it down till it powers off at 0%, and then a full charge to 100%.

i was advised to do the full charge whilst the ipad 2 was powered off.

the problem im having is exactly this.

it wont charge when its turned off

it will charge when the ipad is on, and locked, but will not charge when its powered off.

as soon as i plug the mains power cable in, whilst its tuned off, it turns itself on ?
very bizare, ive spoken to apple, they said maybe a hardware issue,

is anyone else experiencing this ?

many thanks once again,

stuart

 

Hmmm... Apple might be right, could be a hardware issue. Mine charges fine when powerd off. I do agree with letting it run all the way down to zero % or close to it once in a while to keep the meter calibrated.

 

Thanks for your reply,

i mean its not a mjor issue i know, but, just charges veeeeery sloooowly when on and locked.

left it on charge before i left for work this morning, arrived home 8 hours later, and only had charged 10% hmmmm

stuart

 

hello marilyn,

thanks for your reply.

i hope it is normal , i would hate to send it off to be repaired over christmas

even once youve connected your ipad 2 to the mains, and THEN powered it down, does it then turn itself on again automatically?

stuart

 

I know what process you are talking about, and its perfectly okay if the iPad turns on after you charge it. The important part of the process is that the OS gets a chance to "calibrate" your battery by using the only real known values of 0% and 100%. The software is actually not very accurate in knowing exactly how much charge is remaining in the battery until a full charge cycle (from dead to 100%) is completed.

 

Had my pad 2 months and went to put it on charge today and it's not recognising that it's charging or connected to the mains anyone got any ideas. Be a bit peeved if I need to send it back over Christmas?

 

Hi Stuart - it should charge way more than 10% over 8 hours! That aint right! What settings do you have turned ON? Is bluetooth on, Push Notifications, stuff like that? How high is your screen brightness set?

 

I'll try a different cable and play about.

its now DAY 3 ... the iPad has been on charge for the second day whilst I've been at works, but still only at 94%

settings wise....

location services is off
brightness is on auto
wifi is on
notifications is on for email


hope this helps

thanks for everyone's help

stuart

 

Tried using the plug and cable provided in the box and it's working fine. Thought I could use my iPhone charger as it did work but took several hours to charge. Using the recommended cable supplied the pad charged in 3 hrs 0 to 100%. Thanks for your advice. This forum is the place to be if you have problems. Several times I found info on here and people have come forward to help thanks once again

 

Yes I'm having the same problem. I turn off the iPad, plug it in and it turns itself on and then does not charge completely by the next morning.
Lu.c