icon goes to App Store

Discussion in 'iPad Air Forum' started by jwed, Oct 11, 2015.

  1. jwed

    jwed
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    My purchased apps don't open any more when I click the icon. Instead they open a sign on window to the App Store.

    I'm new at this so maybe I changed some setting somewhere I shouldn't have?
     
  2. scifan57

    scifan57
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    Are these apps that are installed on your iPad or apps in your purchased list that aren't actually on your iPad? If it's the latter, what happens if you sign in to the App Store before tapping on the app icons in the purchase list?
     
  3. jwed

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    They're all installed apps that were working fine (Pages, PDF expert, Converter)
     
  4. J. A.

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    Do you see your Apple ID in App Store - Featured, when you scroll down? Maybe you need to login.

    Try resetting your iPad. Press and hold Home and Power button until the Apple logo appears, then let go of both. The iPad will power up on it's own. This will neither remove data nor change settings on your iPad. The procedure is known to solve glitches.
     
  5. jwed

    jwed
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    The reset didn't do anything and no I don't see my ID on the App Store page.

    Why do I have to sign into the App Store to use an app?
     
  6. scifan57

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    You should not have to be signed into the App Store to use the apps installed on your iPad.
    Have you tried resetting all settings? Go to Settings>General>Reset>Reset All Settings. This restores all settings on your iPad to their factory default but dies no erase any data. You will have to sign in again on sites that normally remember you, though.
     
  7. jwed

    jwed
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    OK Thanks
     
  8. jwed

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    Well that was a disaster...Now I've lost my router connection.

    Any idea how I get that back?
     
  9. jwed

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    OK ... I've got my router back now but the original problem still persists.
     
  10. scifan57

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    If you've tried the solutions offered by J. A. And myself and they don't work, you may have to contact Apple Support or take your iPhone in to an Apple Store for a Genius Bar appointment. Apple support can cost if it's not covered under AppleCare, but Genius Bar appointments are always free.
     

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