In the process of deciding to fix or replace my iPad they asked me to do a factory restore. When I tried this iTunes kept saying that the device wasn't eligible for a restore. Has anyone had similar problems? I followed the device of apples help page about this problem, such as updating iTunes, disabling antivirus, disconnecting other USB devices, updating my computers OS and booting and trying restore again but stil get the same error message that the iPad is not eligible for the restore. Is it possible for the firmware to be corrupted or the shsh blob to be corrupted?