Can't recieve FaceTimes but can send OK -Router suggestions?

Discussion in 'iPad 3 Forum' started by Kentski45, Mar 6, 2013.

  1. Kentski45

    Kentski45
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    I got an IPAD 3 for Christmas. As of late I can no longer receive FaceTime call but have no problem with out going calls. I took the IPAD into the Apple store an it worked there fine. The suggested it might be my router (d-link 615). Not sure why it worked initially but not now. No changes made to it.

    Any suggestions for a good, easy set up router for around $100 or less. Is dual band the way to go?

    Thanks
     
  2. The OB

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    Before buying a new router (and that could be the answer), try a couple of things first. Double click on your Home button and press down on any app in the task bar below until they all wiggle. (or was it jiggle:p) and then delete them all by pressing the minus signs. Then reset your iPad (recommended by Apple to do periodically) Simultaneously hold down the On/Off and Home buttons until the screen blacks out. Wait until the white Apple logo appears then let both go and keep waiting and then restart you iPad. This does no harm to any app or settings. Regards, Andrew
     
  3. Kentski45

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    Thanks for the suggestion. Still have the problem...so I guess a new router is the next option.
     
  4. Wokiebear

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    Try seeing if your router needs a firmware update first!
     
  5. KevinJS

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    If you haven't already done so, try rebooting the router. Even if it appears to work on every other device, this can sometimes help.

    I doubt the router needs replacing, since it has worked in the past. I use a dual band router, and find little difference in performance.
     
  6. Kentski45

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    Thanks all for the recommendations. I have tried them all at some point in time...with the exception of one.

    Imessaging seems to work fine. Someone suggested it may to have something to do with "band width" and to try port forwarding. Since the IPAD requires certain ports be open. I have been researching how to do this, but it may be beyond my expertise! I may give it a try anyway, I can always reset the router to the factory settings if it gets screwed up.

    Thanks again to all...I'll let you know how it turns out!
     
  7. The OB

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    Did you try rebooting the router, as Kevin above suggested? Just turn it off for a minute and reconnect it. I would be interested as that has often worked for me.


    Sent from my iPad using Tapatalk
     
  8. AQ_OC

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    Hmm....I think there are a host of other things I'd look for before blaming the router. If you can use the internet to view webpages, get emails, play youtube videos, and even do skype, I would think the router is fine. Which of those things can you do or not do? In fact, can do you skype?
     
  9. Kentski45

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    I can do the things you mention...with the possible exception of Skype which I have't tried. I really didn't have a reason to install Skype since FaceTime was one of the reason I got the IPAD.

    What are the other things you would look at if assuming it's not the router?
     
  10. AQ_OC

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    Skype is a useful app..because anyone on any platform can run Skype. Facetime only runs on Apple devices.

    But beyond that, I would first check the addresses by which you can be reached by FaceTime, since you haven't mentioned them. I have about 7 plus my phone number on my iPhone. Have you rechecked them? Since you can call out, but can't receive, maybe one has gone missing. What address are the other folks using to contact you? (I don't mean for you to list them here, but to check that your facetime buddies are using the right address to reach you.)
     

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