Checklist for troubleshooting Wi-Fi connection problems.

Discussion in 'iPad Help' started by JJK, May 19, 2011.

  1. txteevee

    txteevee
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    :-( too bad you had to pay, but at least you'll save in the long run....
     
  2. iPro

    iPro
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    I have wifi-problems as well. When i try to connect to internet, i always go to settings and there i click the name of our router at home
    (so i do receive a signal, 3 bars actually).
    But when i click it it my iPad tries to connect, which doesn't work.
    I get a message saying "you can't connect to...".
    If you guys have some tips for my problem that woulde be nice.
    Thank you!
     
  3. richsadams

    richsadams
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    Several things often help improve WiFi connections on the iPad. Simply restarting the iPad can fix most issues. Hold down the power switch (outside edge) by itself until the red slider appears. Turn it off by sliding the switch and then once again hold down the power switch until the Apple logo appears.

    Resetting the iPad should be reserved for a non-responsive unit as it addresses other activity but if restarting doesn't do it, resetting it might. Hold down the power and home buttons until the slider appears and shut it down. Hold down the power switch again until the Apple logo appears. Fully booting up from a reset will take a little longer than a restart.

    More here:

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

    Another is to reboot your network and everything on it including your modem, router, etc. while your iPad is off. Turn your iPad back on and see if the connection has improved.

    Lastly you can try deleting the network connection on your iPad and then go back and set it up again. Settings > Wi-Fi > tap on your network > Forget this Network.

    Here's some more info if none of that works...

    iOS: Troubleshooting Wi-Fi networks and connections

    http://www.ipadforums.net/ipad-2-forum/38535-slowing-i-pad2-2.html#post291682

    Hope that helps and let us know how it goes!
     
  4. Gabriel1

    Gabriel1
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    It would also be useful to know if you have ever successfully connected to this router?
     
  5. iPro

    iPro
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    I forgot to mention that: yes i have already succesfully connected to internet, but the last 2 days i haven't. Before that i could sometimes connect to internet, but once every day or something like that. Does this make a difference?
     
  6. ipadbraincell

    ipadbraincell
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    I would try using a fixed ip for your iPad say 192.168.0.201 (1st three sets of numbers have to match your routers address) then set your routers DHCP range to be below 200.
     
  7. iPro

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    Hmm good idea, how do i do that? I presume i have to change something in the settings :).
     
  8. richsadams

    richsadams
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    You need to change two things actually, how your modem/router is set up and how your iPad is set up.

    Here's a good article about setting up your modem/router with a a static IP address that can be assigned to your iPad:

    Get A Static IP! How to set a static ip address for your computer (for p2p, web servers, bittorrent, etc) for Linux, Windows, and Mac.

    Here is how to set up your iPad with a static IP address:

    How to connect an iPad to a Wireless or Wi-Fi network

    This may or may not address your issues, but it's worth a try.

    Let us know how it goes!
     
  9. ipadbraincell

    ipadbraincell
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    If you google 'port forwarding' you will be able to find specific instructions for your modem (modem is also called a gateway).

    Get to dhcp settings and set upper range (normally 254) to say 150.

    This leaves addresses available for devices with static ip's above 150.

    In network on you pad click 'Static ip' and set to say xxx.xxx.xxx.200.

    The above helps if you are having interference issues, by speeding up the log on. Your not waiting for the dhcp server to issue a dynamic ip to you errant device.

    No guarantees but has solved many a Wifi printer and laptop issue :).
     
  10. iPro

    iPro
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    Ok i will try it then. I just have a couple more questions:
    Will chosing an ip address for the ipad affect our laptop?
    I checked the information i need to fill in on our laptop; there were only 8 numbers in total for our ip address... normally there are 11 right?
    Thank you for your patience :)
     

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