I am very upset about the Christmas challenge. Every night, I would make sure there was at least one letter in Santa's mailbag - sometimes over 200. Every morning when I woke up, there was no presents in the sleigh. This happened EVERY day of this challenge. I sent GI an email about this and still nobody has gotten back to me. So now I have an uncompleted ice fortress (that I can't move) and a 12 day old request that nobody has replied to me on.
I told them that I wanted my building completed and upgraded to 3, and all the coins and cash I would have gotten had I been able to complete this challenge. We'll see what they do.
Did anybody else run into this same problem?