I bought two iPads from Apple.com. It's fine unless you want to make an exchange or return, because they make you ship back the iPad if you want your money back. Otherwise, the best they can do for you at the Apple store is give you a gift card for the amount. Kind of annoying, because I was trying to get an iPad with more GBs when there were shortages, and you had to wait additional weeks at Apple.com or take your chances and line up at an Apple store if you wanted to use your gift card for another iPad. I still have an Apple gift card for whatever the 32GB iPad was going for, because I had quicker luck getting a 64GB at Best Buy. Maybe Apple stores have since changed their policy, but it was a pain, considering the stores are owned by the company (at least the ones I've gone to).