Pages + Numbers not syncing to icloud and cant open files

[sinead]

Have Pages and Numbers on my iPad 2 and they always worked ok up to a week or 2 ago. It won't let me open any of the documents I have in them or they are not updating to iCloud!????????????

 

[donka]

Have Pages and Numbers on my iPad 2 and they always worked ok up to a week or 2 ago. It won't let me open any of the documents I have in them or they are not updating to iCloud!????????????

You are not in Germany, no?

 

[sinead]

No in Ireland

 

[donka]

Can you log into icloud.com and see your files there?

 

[sinead]

No files I created on iPad aren't synching and files I put on iCloud from my pc aren't synching to iPad

 

[donka]

And you still have iCloud sync enabled on your iPad? If so, take a back up of your files and then disable sync on your iPad, restart and then enable sync again and see if it restores functionality.

 

[twerppoet]

For iWorks to sync to iCloud you must have both Documents & Data turned on in Settings > iCloud and Use iCloud turned on in the settings of each app. If both of these are true, try Donka's suggestion of turing them off, then on again. Make sure you've got a good internet connection.

The documents will not sync to your computer at this time. You may access them via icloud.com using a browser on the computer.

 

[sinead]

Hi all thanks for the suggestions ended up having to restore iPad !!

 

[twerppoet]

That's too bad. At least you got it to work again.

 

[jlw34]

Did the restore work as I'm having same problems?