iPad thinks I am not in the USA

[aret]

I have tried to watch ABC and Cinema Now through Roku on my iPad and it keeps telling me I cannot get these apps outside the United States. I am in Pennsylvania and I bought this iPad here. How do I fix this? I hope someone can help me.

 

[scifan57]

Try going to Settings>General>Language & Region>Region and make sure it's set to the United States. Let us know if it works for you.

 

[aret]

Thank you for replying SciFan57, but I had already made sure that was the case so that doesn't seem to be the problem.

 

[scifan57]

You're not using a VPN service, are you?

 

[aret]

Yes, does that make a difference?

 

[scifan57]

If the VPN server is located outside the USA, it would make your streaming channels think you're located outside the USA and ineligible to receive their services.

 

[aret]

Thank you so much, now it works.

 

[scifan57]

Thank you so much, now it works.

Thanks for letting us know. Did you turn off your VPN?

 

[aret]

Thanks for letting us know. Did you turn off your VPN?

Yes.