Hi Johanna. and Dave,
When I try logging into icloud, I am prompted with "A message with a verification code has been sent to your devices. Enter the code to continue."
When I try logging into my ipad, I am told "iPad is disabled. connect to iTunes". So I did a hard reset and am then prompted with "Update or Erase". Tried updating and nothing happens. If I erase, then everything is... erased and I can't recover my photos.
It's an iPad 9.7 6th gen, model A1893. It had iOS 11.3 at the time.
Hi again - your iPad model is shown below (
LINK) - the link will provide full specs; from my brief look, appears that the device came w/ iOS 11.x installed, so seems that you've done no iOS/iPadOS upgrades (current iPadOS is 13.3).
Since you are being asked for a 'verification code' you must have 2-FA (two-factor authentication) activated - correct? As stated by
Johanna, the code can show up on other Apple devices that you've 'trusted' in the past (could be a Mac, iPhone, etc.). If her advice does not help you and you own a computer (either Mac or PC), then an app called
iMazing might be able to see your iPad's Photos and recover then to an external drive (2nd image below) - now I use this app for an extra backup (in addition to the cloud & Finder now) and also for grabbing 'data' off my iPad for external storage - WILL it work w/ a 'disabled' iPad - I have no idea, sorry? The download is free (although may be limited) and/or you could contact the developer for comments? Good luck. Dave
.
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