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Help! Unable to send emails

frenz53

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Aug 23, 2011
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Hi,
Would be grateful if someone could provide me some help here.
I'm using a iPad2. I used to be able to send and receive emails with no problem until I was outstationed for a week at hong kong. I was still able to send and receive mails on day 1 then afterwhich, I can only receive mails and is unable to send out emails. Now I'm back in my own country but still unable to send emails out. Only able to receive emails. It prompts "Cannot Send Mail. The recipient ".....@gmail.com" was rejected by the server." What should I do?
 

twerppoet

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Jan 8, 2011
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My recommendation is to delete and re-add the account.

You you can dig into the account's advanced settings and see if SSL is turned off. Turning it on sometimes helps.
 

apple2011

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Aug 23, 2011
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Firstly,turn the ipad off,press and hold the Sleep/Wake button until the Apple logo appears, then drag the slider.
Give it a minute to shut down, then press and hold the Sleep/Wake button until the Apple logo appears.(it may take some minute longer than usual)
Try to send the email again,if it still does not work,do as follows.
Check other STMP service,go to option "setting"->"Mail, Contacts, Calendars”> Your mail account> SMTP> “Primary Server”. Then put in the account user name and the code as well...
Hope it will be work then.
 

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