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HI Tessy-Welcome to the forum.
Make sure that your side switch button is not turned off. Go to settings/general/Use Side Switch.
Make sure that the "Mute" is unchecked.
Give that a try...
skimonkey said:A couple more things..
1. You do have the native Mail App included in the Notification center? Sorry to ask, but let's verify.
2. What is your setting as to how you get your email retrieved? Go to Settings/Mail, contacts, Calendars/Fetch New Data. I have mine set for manually-when I want to view-it opens when I open the Mail app.
3. Check your sounds setting and check to see if you have the ringer and alerts turned on.
tessy said:Hi well I have just done another reset for the settings,as I could get my email by opening the mail app but before it made a tone and alerted me on screen so I knew I had new mail it's that part that has stopped working,I have read this has happened to a few people so thinking it may be a bug in the mail app,hoping it will work with the reset.