Notification Problem

[Daw]

Can someone help me? I have grey hair and very little grey matter and cannot get my notifications to work. They are all switched on and when I assign a specific tune it plays but nothing happens when the alert opens ie with Skype just a message saying incoming call and a red star on my message icon with the number of emails received.. The sound is on to max and mute is off. Help

 

[Tim SPRACKLEN]

Please don't be offended by my question but, are you sure that Mute is off? Mute can be controlled by one of two switches - and which activates the mute function is re-assignable. So it could be the 'hard' switch next to the volume control or it could be soft switch at the far left of the multi-task bar.

Tim