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Facebook Market Place

sargan

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I use FB app and found that since Saturday I cannot access the Facebook Market Place

Facebook feed seems OK, as do other groups.
I click on Facebook Market place ... shows entries but if I click on any .. I get 'Unexpected error occurred' It is not account related as tried it in browser on different devices and it is fine.
Is specific to the iPAD.

I saw a 'fix' which was to reset location and rest network connections - both tried made no difference.
 

J. A.

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This could be a problem with the app itself. I’ve tried opening an article/entry in Facebook in a browser and in the app, both on my iPad. I got this error in the app as well, but not when I used the browser.

Did you report it to Facebook?
 
OP
S

sargan

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No ...... whenever I tried to report a fault before, never got anywhere - just ignored.
 

J. A.

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In case you don’t know where to go:
Tap “Menu” at the bottom, then select “Help & Support”:
0EDC78E2-FE97-41AD-B7D1-8EA3B2FECDB7.jpeg

Choose “Something’s not working”:
78D67FF4-BC9C-44AB-B17F-2B75D8E26B69.jpeg

Select “Marketplace”:
43BB922A-BBE9-4DA2-8EC2-DE76B7FDB9F0.jpeg

Then describe your issue:
E43B62CB-7A07-4ED8-917B-47692AF27717.png

There’s a support inbox somewhere. If you can’t find it in the app, use a browser. Facebook will send a short reply which will tell you that they will use your report to improve their service.
 

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