Contacts not opening on a brand new iPad 2

[Mirx]

Hi guys

A brand new iPad 2, when I touch the Contacts icon it does not open. In fact, for a second it does and then gets me back to the
desktop. Happens every time.

I tried to add contact into the Contact list but it would not let me do it. For example, if I touch an email address (that on my iPhone 4 takes me to the page where I have an option to Create New Contact) I automatically get directed back to the home page.

Also, if I go to Settings as soon as I touch Mail, Contacts, Calendars tab it would not open. Instead, it immediately gets me back to the desktop ( home page).

Can anyone help please?

Thanks in advance

 

[Tim SPRACKLEN]

The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

Tim
Scotland

 

[Mirx]

Thanks Tim.

I'll defo keep your tip in mind for next time.

This time, I simply connected the iPad to iTunes and did the Restore. Synced it with iPhone through iTunes afterwards and have a wonderfully functioning iPad + iPhone enjoying the new iOS 5.

Cheers

Mirx