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Connecting to wireless printer after move

p.d632

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We use iPads for classroom use in a tutoring program, and we've just moved the location of our clubs. At the original location, the iPads were set up to print to the wireless printers, and did so without issue. Since moving to the new location, the iPads won't connect to the printer. The printer can't be found on AirPrint at all.

They are both connected to the same network, and everything (as far as I can tell) appears to be set up correctly. Does anyone know what the issue might be? It's an Epson workforce 545 printer

Does it have something to do with changing the WiFi Channel?
 

J. A.

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Make sure the iPads are up to date. The latest software is 9.0.2 for iPad 2 and later.

Maybe there was a firmware update for the printer. Check the manufacturer's website.

If an app is used for printing, make sure it's up to date. From time to time, a new app is released for the same printer. So if possible take a look at the App Store as well.

Some printers need one or two minutes after powering up to connect to Wi-Fi. Wait for a few minutes, then try printing again.

Hope that helps.
 

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