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AT&T 3g purchase for iPad

duffer2

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Before I relate my experience with AT&T I first would like to know whether anybody has had a problem in canceling the monthly 3g purchase. :confused:

Thanks....duffer2
 

Seadog

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You buy one month service at a time, which is automatically renewed. All you do is inform AT&T of your desire to stop.
 
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D

duffer2

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The AT&T problem

I had purchased a one month 3G 250 mb service on 5/11/10 @ 9:45 am, the end date being 6/10/10.
AT&T send an e-mail message on 6/9/10 stating I had 14 hours remaining until the end of my contract. I replied via my iPad at 7:17 pm on the 9th to cancel.
I received a reply stating that the cancelation was acknowledged shortly thereafter. The next morning I received another e-mail message thanking me for renewing and that my credit card was charged $14.99. I thought that was unfair and was told by a representative of AT&T that I should have canceled 7 days before the end of the contract. Bottom line, be aware.....duffer2 :(
 

STEVEMS2305

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Dispute the charge with the credit card company. There is a process for that.

I have 3G but i don't plan to cancel and I am unaware of a 7 day cancel notice?
 

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