This in just one of the reason why all of us like Apple so much they have an efficient customer service ...
the competitor have to work hard for catch them
the competitor have to work hard for catch them
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You are dead-on about that! I bought a Time Capsule two days ago and had a minor installation problem. Called Apple, had a technician on the line within ten minutes. He actually knew what he was talking about as opposed to reading a script and I was up and going in just a few more minutes. Compared to the thrilling five hours I spent on the phone to someone in India who had no clue when my Asus laptop (used only for ham radio) and Vista failed....