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Airport City Trading Centre

Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game.

In the mean time, please do not send me any gifts until further notice. Thank you.

Oh no! Keep sending tickets to GI so they will fix your game, you have been such a great neighbour, would hate to lose you
We can all help you to rebuild :)
 
Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game.

In the mean time, please do not send me any gifts until further notice. Thank you.

Oh no, I don't have a picture of your airport to send you , keep us posted.

lv35. Need Spare props and deicers only please
 
Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game.

In the mean time, please do not send me any gifts until further notice. Thank you.

Will be sorry to see you go but hope GI can help and we don't lose you. Am sure we can all supply screenshots of your airport if needed, or maybe not i just checked and I can't find you as a neighbour. It's happened to others and I don't think it was resolved :(

captain flop (level 34) duty free items especially choc candies (the square box), passengers, fuel, repair items. Thank you, I love u all ;)
 
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Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game.

In the mean time, please do not send me any gifts until further notice. Thank you.

Oh no that's dreadful. I hope that there is a solution. Will miss you if you have to go. I can still visit your old airport so if you need screen shots I'm sure one of us can provide.

Sian and David (level 35) Have the usual plus mower, ATM, whiskey, welder, radar, sandbag, towel, video wall, googles, cognac, stapler, power source, makeup, cash counter, lining plate, cooling chamber, master plan, gyroscope, controller. Need dfs especially whiskey, earrings, eau de toilette, skin care, perfume or flight items. Thank you.
 
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Oh I'm really sorry to hear that. That's why nobody visits me anymore. Unfortunately I don't know what can be done about this particular issue. I'm afraid GI will mess things worse if I try to contact them.

It's not a problem of communication between me and you - many members of this forum can't visit your game. It's a serious restriction of game's functionality. In my opinion you should contact GI to solve this problem.

I've joined you. It's time for me to go to sleep so I'll add more points tomorrow :)

Heh, I also wanted to add points in the morning but could only push "start" button :) Thank you all for joining my launch!
 
Thank you.

Sian and David (level 35) Have the usual plus mower, ATM, whiskey, welder, radar, sandbag, towel, video wall, googles, cognac, stapler, power source, makeup, cash counter, lining plate, cooling chamber, master plan, gyroscope, controller. Need dfs especially whiskey, earrings, eau de toilette, skin care, perfume or flight items. Thank you.

Ops missed the David of my post... Still trying to get mice for my collection but keep finding cats all over my airport :)

lv35. Need Spare props and deicers only please
 
Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game. [...]

It's a nightmare what happened to you, but don't lose heart! GI was able to restore UsBourkes' city, so they'll restore yours. Push them permanently! I'm keeping my fingers crossed.
 
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Ops missed the David of my post... Still trying to get mice for my collection but keep finding cats all over my airport :)

lv35. Need Spare props and deicers only please

Oops hope I'm not chasing them away!

Sian and David (level 35) Have the usual plus mower, ATM, whiskey, welder, radar, sandbag, towel, video wall, googles, cognac, stapler, power source, makeup, cash counter, lining plate, cooling chamber, master plan, gyroscope, controller. Need dfs especially whiskey, earrings, eau de toilette, skin care, perfume or flight items. Thank you.
 
Letgnis what a total pain, I'd be fuming! So much time spent on the game, defo keep at GI to sort!

2 days to go on quest, still need shears to complete the flower collection if you can send.... Thanks...

Level:35 Pingways, I need: deicer / catering / tv panels / long distance flight items / duty free items - especially whiskey and cognac and cookies
 
Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game.

In the mean time, please do not send me any gifts until further notice. Thank you.

I feel your pain,exactly the same thing happened to me before. Gi weren't able to sort my game out so I re started. Are you playing on iPad? You may be able to restore your game but it didn't work for me. I was lucky people helped me re build with gifts but gi threw me a few bucks and that was the extent of their help. If you have to start from scratch we'll help you build back up. Get on to g I to see what they can do for you,good luck!
 
I feel your pain,exactly the same thing happened to me before. Gi weren't able to sort my game out so I re started. Are you playing on iPad? You may be able to restore your game but it didn't work for me. I was lucky people helped me re build with gifts but gi threw me a few bucks and that was the extent of their help. If you have to start from scratch we'll help you build back up. Get on to g I to see what they can do for you,good luck!

It took awhile but Jim made it back! Glad to see you Jimmy! Have a good weekend?
 
Launched my game last nite and discovered to my horror that the game has reset itself to level ZERO. Was at Level 33 and everything that has been built thus far, land expansion, planes, are all GONE.

Am sending a ticket to GI but not expecting them to be able to do anything about it.

If they can't restore the game to the previous level, dun think I'll be able start all over again. It'll be sad to give up the game, and I will definitely miss the community here, especially the regulars including JBG364, Sian & David, Fannie, Red Dog, Captain Flop, Fred123 and others who are always ready to help send gifts and advise on strategy for the game.

In the mean time, please do not send me any gifts until further notice. Thank you.

I just took pics of your airport. Hope this can help with GI!
 

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Just received a response from GI regarding both the lack of access to free $ for IOS users and the abominable drop rates for the quest. Here is the reply:

"Thank you for writing back to me! I'm glad to work with you!
So, don't worry about the free cash for the game. We aware that our players on iOS devices want to have more ways to receive bonus. Yes, we are working on it and assure you that as soon as possible something new will appear in the game. As for video offers, we have prepared many of them!

Concerning the matter with new event and quests. Oh, yes, I completely understand your position. That's why I have transferred your request to our developers and received a reply, which I would like to share with you. The quest was properly tested before and after the release and once again upon receiving your inquiry and no errors have been found, all the items eventually appear in the game. The drop rate is a game feature and it is supposed to be a real challenge to complete these quests.

Please, don't give up trying and you will definitely succeed! This is a game."

So, for all of us that are not receiving anything when we tap 50 butterflies, just relax. It's a game. It's a game we're wasting a lot of time and money on but relax. They've designed it this way. You only need to spend every minute of your day working on this to achieve success. Relax...... :)
 
Today's yield: 55 butterfly taps = 9 nets. 9 nets = 2 butterflies that I already had 2 of in inventory. 1 day left and still need 3 butterflies = another quest not completed. Sure the drop rates are fine for this quest GI! Now I'm done complaining for today. I promise :)
 

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