Ive tried charging, a hard reset, on my iPhone 7, disconnecting and reconnecting several times. I am at a loss at what to try. It was a re-gift, so I don’t think there’s much hope for support from ZAGG. I am just wondering if there is anything else I can try before I give up. What happens is, I turn on the keyboard, the light flashes as it should, I click the connect button which flashes non stop, then I go to the Bluetooth settings, toggle it on, ‘ZAGG keyboard’ comes up as an option. I select it. It asks me to type a code on the keyboard and hit enter. I do this, moments pass, and I’m assuming the pairing times out and I receive the message that the pairing was unsuccessful and that I should make sure they are in range and ready for pairing (they are next to each other... I have tried various distances too just to be sure it wasn’t tooo close). I am very sad that it didn’t immediately work. Any ideas if this could be an issue with my OS? Do I need to version up or down? Factory reset? Or give up? I’ll take all the advice I can get!