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Problem connecting to brookstone bluetooth keyboard

Discussion in 'iPad 3 Forum' started by richardbagnall, Mar 17, 2012.

  1. richardbagnall
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    richardbagnall iPF Noob

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    I all,

    I'd really appreciate any support you can give. I have a brand new iPad (3) - obviously awesome. However, I can't get it to connect with my brookstone Bluetooth keyboard. When trying to pair the device the iPad gives me a message asking me to input a 4 digit code and then press enter. When I do this I get an error message saying that pairing was unsuccessful. I have tried many times, including rebooting the iPad and the keyboard. The keyboard worked with my iPad 1 - which it has now been disconnected from and is switched off.

    Is it something to do with a compatibility problem with the v 4.0 Bluetooth on the iPad 3 I wonder? However from what I can see Bluetooth 4 is meant to be backward compatible.

    Help please!

    Thanks

    Richard
  2. hclarue
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    hclarue iPF Noob

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    I have the same problem. Does anyone have an answer?

    Homer
  3. kitkat3709
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    kitkat3709 iPad Fan

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    I am going to return mine in a few days; however I had no problem entering the code and connecting successfully with my new IPad. I believe there is a sync key, above the charging light.

    Sent from my IPad 3rd Generation 64 GB LTE Black :)

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