Sound problems!!

Discussion in 'iPad Help' started by barbieb12, Dec 3, 2012.

  1. barbieb12

    barbieb12
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    Have a first generation IPad which I have had for 2 years at the end of this month. In the last few days I have been using the headphones frequently. Today I discovered that my iPad is stuck in the headphone mode. I have tried rebooting which did not resolve the problem. Sound is still available with the headphones but not without.
    Can you please help resolve this problem?
    Thanks bunches,
    Barbie
     
  2. scifan57

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    Are you sure you haven't accidentally turned on the mute switch?
     
  3. barbieb12

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    I checked that and the mute switch is on, but...it will not switch to un mute !!
     
  4. scifan57

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    Make sure that the switch above the volume buttons on the side of the case is in the up position, then go to Settings>General>Mute. Make sure the check mark is on mute. Do this by tapping on mute. Once you do this, you should be able to hear sound from your speakers.
    P.S.; make sure the volume isn't set to the low end of the range.
     
  5. barbieb12

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    Arrrrrrg! Did that and nothing...when I try to make the sound increase or decrease the screen shows that headphones are on, but I have them unplugged. I I plug them in I of course can hear the sound. I wonder if where the headphones plug in is either dirty or just malfunctioning? I suppose I should be thankful I have sound at all, but I really want the sound to work in either mode.
     
  6. scifan57

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    The possibility of a fault in the headphone jack does exist. It would likely be in the switch that turns on the speakers when the headphones are removed. You could make a Genius Bar appointment at an Apple Store to be sure. If the iPad does require repair, it may be a better choice to upgrade to a newer iPad, than to repair your iPad 1.
     
    #6 scifan57, Dec 4, 2012
    Last edited: Dec 4, 2012
  7. KevinJS

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    It certainly sounds like there is a problem within the headphone socket. Maybe try plugging in and unplugging the headphones several times to see if you can free up the switch.

    Sent from my iPad using iPF
     
  8. KevinJS

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    Apologies, scifan. I should have realized you'd get back to this one. Itchy Send finger?

    Sent from my iPad using iPF
     
  9. scifan57

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    You did suggest a repeated plug in and removal of the headphone jack, which I didn't mention.
     
  10. KevinJS

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    Nothing like a bit of teamwork. I was thinking of suggesting the vacuum cleaner trick. It's been known to work for dust and débris in the microphone. It might work here too.

    Sent from my iPad using iPF
     

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