Ipad 2 Bluetooth Headphone Problems

Discussion in 'iPad Help' started by The Spackman, Apr 8, 2011.

  1. The Spackman
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    The Spackman iPF Novice

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    Hi there,

    I have a pair of Sennheiser MM400 Bluetooth headphones. They work with my iPhone 4 a treat over Bluetooth but when I use them with my iPad 2 the sound cuts out every few minutes. I simply have to press the main action button on the side of the headphones and the sound comes on again but it's a touch irritating.

    This sound cutting out is not consistent either. So far I have observed the following.

    On iPod - if screen off, cuts out every few mins as described. If on is OK.
    On some games (plants vs zombie's for example) - cuts out even if screen on.
    On BBC iplayer the program will sometimes randomly stop. Pressing action button on phones starts it again.

    It seems like a software problem of some sort so I am hoping it is fixed in an update sometime. Is there a known issue with ipad2 and Bluetooth headphones?

    Overall my iPad 2 rocks apart from this niggling issue.

    Thanks in advance for any help you can offer.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - before we get down to more complex solutions, let's try the simple ones first...


    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    If these don't help - get back to us and we'll move on to some other possibilities...

    Tim
    Scotland
  3. The Spackman
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    The Spackman iPF Novice

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    Hi Tim - gave both your suggestions a try then tested extensively yesterday. While I'd say the problem has lessened it's not eliminated. It was not cutting out nearly as often but appeared more random with sound sometimes flowing uninterrupted for 20 minutes then other times cutting out a few times a song.

    I'll keep playing around and see if I can identify any more patterns that help identify the cause.

    Cheers.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Let us know how you get on and, if the problem persists, we'll see if we can come up with some further suggestions.

    I can't recall - have you tried unpairing the headphones and then pairing them again?

    Tim
  5. The Spackman
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    The Spackman iPF Novice

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    Yeah - tried unpairing but no difference.

    Still beffuzled tbh. Got almost an hr with no pauses yesterday afternoon and no rhyme nor reason for it?

    I'll be in touch :)
  6. mtltdi
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    mtltdi iPF Novice

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    Mine does this as well...different headphones though

    I have the same cutting out sound on my Nokia BH-905 bluetooth headphones.

    Never had this happen on the original ipad. I hope this gets fixed soon.
  7. The Spackman
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    The Spackman iPF Novice

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    Sorry to hear you have the same prob mtltdi but glad I have someone to share in the sorrow :)

    Since re-pairing and rebooting it's been noticeably better and much more bearable so I suggest doing that till a fix is found. Just a bug I am guessing?
  8. DocNemo
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    DocNemo iPF Noob

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    Having the same issue myself with Motorola S9 Bluetooth headphones - audio playback skips intermittently using the IPod app on IPad 2 - definitely annoying. Using standard headphone results in no audio skipping. Reboot / Re-Pair to no avail.
  9. jackmorris
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    jackmorris iPF Noob

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    Have you fixed the issue, if yes add me as a friend so i can fix my nokia headphone, same problem. :confused:
  10. rdclark
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    rdclark iPF Novice

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    Just a data point, I'm using the Motorola S305 BT headset with my iPad 2 and it works flawlessly (in terms of keeping a solid, continuous connection). They're not loud enough, and there's a little more hiss than I'd like, but the signal is solid.

    So it's not a universal problem.
  11. mtltdi
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    mtltdi iPF Novice

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    I wonder if 4.3.3 fixed it, I only use them when on the plane...will check in later.
  12. The Spackman
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    The Spackman iPF Novice

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    Just a bump that this is still a problem. iPhone is flawless with my Bluetooth headphones and given up on using with iPad for the moment if I can avoid it.
  13. MigglePiggle
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    MigglePiggle iPF Noob

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    I just wanted to post to say that I've been having the same problems with the iPad 2 ever since I got it. My bluetooth headphones are Sennheiser MM450 and they work fine with my Sony Ericson phone.

    When listening to a podcast, the file will stop playing every now and then and I have to press play on the side of the headphones to start it going again. Very strange.
  14. TYR
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    TYR iPF Noob

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    Oh great! I've been using Motorola S305's on my iPad 2 without any problems. Because I liked the whole bluetooth headphone idea so much I decided to invest in a really good pair of BH-905i's ... Received them today, and yeah guess how I found this thread :(
  15. BetoDiazPorta
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    BetoDiazPorta iPF Noob

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    Hello Community:

    I have been having problems with my iPad2 Bluetooth. I am currently using the JayBird Freedoms Bluetooth headset (see attachment) and the iPad2 hasn't been able to even 'discover' them. I use these everyday with my iPhone 4 (even with the new FW 4.3.4 on both devices).

    Is anybody having the same problems?

    Attached Files:

  16. blinkieme1
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    blinkieme1 iPF Noob

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    still problematic

    Hi there,

    I just wanted to say even after the iOS 5 update on my iPad 2 I still am having similar problems as the other people who have posted.

    I also have the Nokia BH-905i headphones.
    After the update it seems to be less often, yet still occasionally happens.

    Thanks for any input y'all can give!
  17. The Spackman
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    The Spackman iPF Novice

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    Hi,

    I've not used my bluetooth headphones extensively since iOS5 update but I did once and got no unexpected pauses whatsoever so, as you said, it's certainly better.

    Will try to use more and get some conclusions made.

    Cheers.
  18. Coder
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    Coder iPF Noob

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    Bluetooth goes silent with new iOS5 and Nokia

    Bluetooth playback mysteriously cuts out with brand new iPad2 and Nokia BH-905i headphones. Sometimes it happens very frequently, sometimes not at all. Searching for a cause...

    Could other Bluetooth active devices be a problem? Pairing never stops, the sound just dies....
  19. Jyoon
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    Jyoon iPF Noob

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    I have a similar problem with LG HSB700 headphone. The iPad2 app shuts down and does not start up the playback unless I manually restart. Seems to be fixed after re-pairing. I selected from Settings "forget pairing" and then repaired. It works for about 10 hours so far listening to podcasts using iPod app. Also set autolock to "never." It must be an iPad2 bluetooth stack issue. Apple can eventually fix it, but my experience with other products that had bluetooth stack problems is that it takes years to be fixed my manufacturers. Love the LG around-the-neck bluetooth headphone by the way. Works well with iPhones for call & listening. ----
    The headphone works perfectly with a laptop, but I get a lesser problem with a 5 year old Android phone where it's still using the original bluetooth stack. Music will pause every few seconds and then start up again by itself. The pause is brief, so I got used to it.
  20. Gabicho
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    Gabicho iPF Noob

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    Hi community,
    Having the same issues described by all of you with a Phillips SHB9000 that worked like a charm with my ipad1 (now sold) and still works fine with my iPhone 4. iOS 5.01 for both I devices.
    Tried all the operations (reset, unpairing, re-pairing, reboot) with all the 3 devices (iphone4, ipad2 and headset). The combination iphone4/headset still works fine, but not Ipad2/headset.
    I have 2 headsets (the same). Both have the problem with ipad2, but not with iphone4.
    Which is most strange, in addition to sound interruptions, is that headsets reboot all the time, once the get connected with ipad2. Looks like, either a bug from Apple with A5 based devices, either a hardware problem with my ipad2 (2 weeks old). But, ipad2 will remain connected with iphone4 with no problem, allowing file transfers.
    Will appreciate if some one could help

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