something wrong with battery, I think

Discussion in 'iPad Help' started by normanj, May 20, 2012.

  1. normanj

    normanj
    Expand Collapse
    iPF Novice

    Joined:
    Mar 6, 2011
    Messages:
    53
    Thanks Received:
    0
    Around 3 am, I plugged my iPad into the wall socket with the supplied power cord. I think it was around 20-30% power. At about 1 pm, I found it having a red line and a white bolt (even when plugged in), and no display of anything else. It's been that way since. I've tested it by plugging it into multiple outlets.

    I have an iPad 1 that is 16 months old, and has been in frequent use, with little/no problems. The battery life, up until now, had been close to the 10 hrs. specified. I can't seem to be able to do anything with it now.

    Thanks in advance!
     
  2. scifan57

    scifan57
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    24,847
    Thanks Received:
    5,949
    Have you tried a different cord and/or charger?It's possible that one of them is defective.
     
  3. normanj

    normanj
    Expand Collapse
    iPF Novice

    Joined:
    Mar 6, 2011
    Messages:
    53
    Thanks Received:
    0
    Tried different cord. Charger charges a friend's phone. So, not that. Thanks.
     
  4. scifan57

    scifan57
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    24,847
    Thanks Received:
    5,949
    Your iPad may be defective.You should take it to you local Apple store or the store you bought it from.If it is defective,you may be able to get a trade in discount on a refurbished iPad.A word of advice,make sure to back up your iPad before taking it in.If you get a replacement,you can set it up from the backup you created.
    If you can't back up your iPad,you will lose any data stored on it since your last backup.
     
    #4 scifan57, May 20, 2012
    Last edited: May 20, 2012
  5. skimonkey

    skimonkey
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,934
    Thanks Received:
    1,393
    Hi Norman--do you think that your battery has become defective or has ran out of its life cycles? Since it is the original iPad, I am wondering if that is the case.
     
  6. normanj

    normanj
    Expand Collapse
    iPF Novice

    Joined:
    Mar 6, 2011
    Messages:
    53
    Thanks Received:
    0
    From what I've read, if it's running out of battery life cycles, that would happen gradually (and after 1000 or so complete cycles). I've had maybe 300 complete cycles with no problems. I was getting 9 or 10 hrs battery life per charge until just now.

    More likely that the battery is defective or there's something else wrong.
     
  7. skimonkey

    skimonkey
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,934
    Thanks Received:
    1,393
    I would agree and had mentioned that also that the battery may be defective. Not knowing your charging practices it was something that was worth mentioning. Having said that, as Scifan mentioned, best to have this checked out. They can better assist you with this.

    Good luck.
     
  8. normanj

    normanj
    Expand Collapse
    iPF Novice

    Joined:
    Mar 6, 2011
    Messages:
    53
    Thanks Received:
    0
    I'm not sure that I will be able to back up my iPad, which is why I really don't want a replacement if I can help it, but would rather have it fixed.

    I bought it on-line directly through Apple.

    Thanks.
     
  9. scifan57

    scifan57
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    24,847
    Thanks Received:
    5,949
    Apple's normal policy when an iPad is brought in for repair is to offer a replacement unit rather than repair your unit.This gives much quicker turnaround times.Even if they repaired your iPad and returned it to you,all your data and content would be wiped from the iPad as part of the repair process.There is no real advantage in having your iPad repaired and returned over receiving a replacement refurbished iPad.
     
  10. normanj

    normanj
    Expand Collapse
    iPF Novice

    Joined:
    Mar 6, 2011
    Messages:
    53
    Thanks Received:
    0
    Thanks.

    I'm really hoping that this problem corrects itself on its own.
     

Share This Page



Search tags for this page
battery redline
,

i think there is something wrong with the battery on my ipad

,
why is my ipad battery show redline