QuickOffice and DropBox

Discussion in 'iPad Apps' started by ChemoSabe, May 4, 2011.

  1. ChemoSabe
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    ChemoSabe iPF Novice

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    Anyone else having problems with QuickOffice saving files that are in DropBox.

    I can open the files, make changes, save the file and close it. I can see the changes on the PC, but not if I open through QuickOffice. It is like the iPad is loading a "cached" version, not the most up-to-date version.

    If I go to DropBox, the updated files are there and I can open it in QuickOffice.

    Anyone else seeing this?
  2. Ba6636
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    Ba6636 iPF Noob

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    Play around with the way you save files in QuickOffice. I had the same issue, until i learned to save them correctly.
  3. galileo
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    galileo iPF Noob

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    I can upload WORD 2010 files to LockBox from my PC. Using QuickOffice I can download the files from DropBox on my iPAD and edit them. But I cannot save the edited file back to DropBox. I get an error message that just says "The file cannot be saved" with no other explanation. I submitted this issue to QuickOffice support and got a reply saying they were sending it on to the "development team." It has been several weeks and the only status I can get is the dev team is working on it.

    Any ideas?
  4. Pazuzu
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    Pazuzu iPF Novice

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    I have to drag the files to Dropbox... But I don't mind it too much
  5. Mickey330
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    Mickey330 Administrator Staff Member

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    What's happening is that you are trying to save to Dropbox while it has the "old" file open in it's display view. It rejects this (for reasons that are w-a-y beyond my coding understanding...).

    I've found that what I need to do is (1) open the file from Drobox, (2) go back to Dropbox and open a different file (so the one you're working on is not being displayed in Dropbox's quick view), then (3) go back to the app/file you want to work on.

    Then, after you're finished, it will save back to Dropbox without the error code. Yes, it's a pain in the ... knee ... but, it's the only workaround I've discovered.

    Hope this helps.

    Marilyn

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