Problems with Xfinity

Discussion in 'iPad Apps' started by Georgemera, May 4, 2011.

  1. Georgemera
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    Georgemera iPF Noob

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    For some reason since few days ago I keep trying to play anything with Xfinity in my Ipad2 and I get the message " Sorry, we've experienced some difficulty playing your video." then option to press OK.

    Before it was working fine, and just to let you know my ABC player is working perfect, so I believe It is not my ipad, I think is the service or something.

    Do someone has the same problems with Xfinity? do someone knows how to fix it.


    Thanks in advance.
  2. SweetPoison
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    SweetPoison iPad Legend

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    I have Xfinity. But I can't help you. LOL! I am having some issues with it too at times ~ Search here on this site and I have a thread about it and there are others too, I think.

    You could also call Comcast and they will connect you to their iPad department. Or iPad Peeps.:D
  3. Georgemera
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    Georgemera iPF Noob

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    Thanks very much anyway, but I fix it myself, I removed the application and install it again, It is working now.
  4. SweetPoison
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    SweetPoison iPad Legend

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    Yay, George!! See ~ you helped us!
  5. srgrubb
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    srgrubb iPF Noob

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    issues with Xfinity TV

    The app had been working perfectly fine up until 3 days ago. Just stopped. App initally tries to open then simply quits. I tried removing it and then reloading it and still no luck...any other ideas??
  6. totemynote
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    totemynote iPad Fan

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    Same for me. It was right after I did the recent update. I did it yesterday and app did the same thing right after. So, did you do the update three days ago?
  7. totemynote
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    totemynote iPad Fan

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    I tried that three times, once when it first happened and twice just now. It lets me sign in and then crashes and continues to every time I open it.
  8. Chrizzo
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    Chrizzo iPF Noob

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    This happened to me too. Worked fine for a month and now crashes right when it opens. I tried reinstalling, and even deleted the two apps I installed after the last time it functioned properly. Would love to know how to fix this...
  9. totemynote
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    totemynote iPad Fan

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    Did you do the iOS 4.3.3 that was released within the last week prior to the problem?
  10. Spacedoc
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    Spacedoc iPF Noob

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    This happened to me, too. Good point. It did start behaving strangely immediately after I upgraded to 4.3.3!
  11. totemynote
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    totemynote iPad Fan

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    Do you mean it crashes immediately after opening it?
  12. Spacedoc
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    Spacedoc iPF Noob

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    Yes, indeed. Comes up and crashes before schedules are populated. Reinstall does not help. Repeatable on old and new iPads.
  13. srgrubb
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    srgrubb iPF Noob

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    I wish I could tie it to an upgrade...I didn't upgrade or do anything...I only use the thing for watching movies and playing games, so it worked Tues night, then Wed night..nada...
  14. Chrizzo
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    Chrizzo iPF Noob

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    I don't think it was the update. I just checked and I hadn't done the update yet. Went ahead and did the update, no change.
  15. totemynote
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    totemynote iPad Fan

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    Well, there you go. Good thing is everybody, or at least many, are having the same thing happen since we all are. I'm sure they will put out a bug fix update themselves before long. Also now I'm sure they are aware of it as well.
  16. Chrizzo
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    Chrizzo iPF Noob

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    And just like that...
    Mine's back up and running. Didn't change anything...just randomly tried it out. It made me do all my login info as though it was my first time opening the app, then it worked like normal. No idea why, but I'm not complaining.
  17. srgrubb
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    srgrubb iPF Noob

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    The update didn't seem to have an affect on the app as it worked several times since the update, and only stopped this past week. I haven't had a chance to sync with my computer but I will try that next.
  18. totemynote
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    totemynote iPad Fan

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    Same thing for me after trying it twice this morning. Glad to have it back working.
  19. terrytass
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    terrytass iPF Noob

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    Unable to login to xfinity / HBO app

    Hi, Am having trouble trying to login to xfinity app on my ipad. It works fine on my pc (2 different ones) but my ipad just kicks me out. This is affecting HBO Go too. Any ideas ?
    Thanks

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