Problem using "fetch" with iPad 2 POP email running iOS 5

Discussion in 'iPad Help' started by catsaway9, Jan 27, 2012.

  1. catsaway9
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    catsaway9 iPF Novice

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    After upgrading to iOS 5, we can no longer fetch POP email.

    We have set the account to fetch.

    Sometimes we get a message gives the header but no body with an error message that says, "Message not downloaded from server," and sometimes we don't see any sign of the message at all. These are very short messages with no attachments.

    We have one iPad 2 that is still running iOS 4.2, and on that one, when you hit the refresh button in the lower left corner of the email window, it fetches any new messages immediately, no problems.

    On the iPad 2s we have upgraded, when you hit refresh on the email window, nothing happens. We've tried closing and re-opening mail, rebooting the iPad, tinkering with the mail account settings, and nothing seems to work.

    Suggestions?
  2. catsaway9
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    catsaway9 iPF Novice

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    We solved our problem so I wanted to post our solution in case anyone else has the same issue.

    All we had to do was delete the email account, and reinstall it.

    I'm guessing that the settings we had under the old iOS weren't exactly right for the new one, and that deleting and reinstalling it reset them to the defaults.

    Mail works great now.

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