Needing help/advice

Discussion in 'iPad Help' started by DiamondGeezerPablo, Oct 12, 2014.

  1. DiamondGeezerPablo

    DiamondGeezerPablo
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    Ipad 2 accepts incoming emails refuses to send them. I've deleted and restored settings same thing keeps happening say your address or password is incorrect to send e mails....yet receives them!,, very frustrating. Have even updated the latest iOS no change...
     
  2. scifan57

    scifan57
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    Did you try the Reset All Settings option?
    If that doesn't work, have you tried deleting, then reinstalling the mail account?
     
  3. DiamondGeezerPablo

    DiamondGeezerPablo
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    Ive deleted and re installed account it still happens. Reluctant to erase all settings only as last resort
     
  4. OUTL4W

    OUTL4W
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    Sounds like an outgoing SMTP port issue...did you manually set up the email in the ipad or let the ipad auto setup after entering credentials?

    Which email service do you use?
     
  5. DiamondGeezerPablo

    DiamondGeezerPablo
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    I let it set up automatically..i wouldnt dream of messing with advanced smpt settings.
    The provider i use is hotmail.
     
  6. J. A.

    J. A.
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    Which way did you set it up? Did you use the Outlook.com option to install it on your iPad?

    Here's something else you can try: access the account using a computer, and look at the settings there.
    Set "Mail Days to sync" to a shorter timeframe. If there are issues with the bandwidth, this will eliminate them.
     

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