Mail freezing up

Discussion in 'iPad 3 Forum' started by ChuckinSC, Mar 17, 2012.

  1. ChuckinSC
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    ChuckinSC iPF Novice

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    I'm getting infrequent freeze ups on my Mail. A total lock up that requires I come out of Mail to get it working again. Anyone else?

    Sent from my new iPad using iPF
  2. wmkim
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    wmkim iPF Noob

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    The same thing has been happening to me also on my iPhone. Seemed to happen ever since iOS 4.3.3 or so... I've tried a 'restore from backup' but still happens. I read somewhere else that a 'restore as new iPhone' would fix the problem... a hassle to go through all that...but may have to I think....
  3. City
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    City iPad Fan

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    What kind of mail do you have? Roadrunner, Gmail, Yahoo, etc.
  4. skimonkey
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    skimonkey Administrator Staff Member

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    Hi Chuck...not sure of you did any of the immediate fixes...

    Have you tried to do the following?

    Do the first 2 steps first. Save step 3 as a last resort.

    1. Force the app to close?
    2. Try to restart your iPad?
    3. Try to do a soft reset?

    You can try this in order, if an app becomes funky.

    Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!

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