Okay, here is my issue. The wife had synched her iPad to iTunes last night no problems. This morning she synch's to install movies she converted last night and it was going slow so she cancelled ths synch (using the slider on the ipad) then disconnected and reconnected the ipad. Now it shows up in the left hand itunes column but doesnt show any subfolders and she gets a message "itunes does not recognize the iPad, please go to the summary page and restore". I tried it with the same result, then hooked up my iPad 2 and it works just fine. Here is what I have tried so far: 1. powered down her ipad 2. reset the ipad 3. restarted itunes 4. restarted the PC She has a 64gb iPad 1 that has been jb, mine is a 64gn iPad 2 that is bj as well. I've serched these forums but nothing relevant popped out at me. Anyone else have this problem? I'd prefer not to have to restore her iPad as she finally has it configured the way she wants it but without being able to snych with itunes now she cant load the movies she wants to watch. Thanks.