iPadOS 14 Upgrade - lost my call history in Facetime?

Discussion in 'iPad Help' started by giradman, Sep 19, 2020.

  1. giradman

    giradman
    Expand Collapse
    iPad Expert

    Joined:
    Apr 26, 2011
    Messages:
    7,715
    Thanks Received:
    7,751
    Hi All - currently reading Apple's new iPadOS 14 Guide and on the Facetime (FT) chapter, so decided to open the app on my just upgraded iPad Pro (11" bought 12/18) - well, I opened FT and found no 'call history' in the left vertical panel (first pic below)? Now I don't use FT often but had at least a dozen previous video calls - I did a hard reset w/o effect. My Catalina laptops' FT apps still had their call history but not sure where all of this is stored, iCloud?

    Did some web searching (using the title terms above) and found that this does happen, not sure how often? Two websites (additional pics below), LINK1 and LINK2 had numerous suggestions but a macOS software download was needed - not sure that it's that important to me since I rarely use FT.

    But curious if others upgrading to iPadOS (not sure about iOS for iPhone - never use FT on my XR) have lost their call history in FT? Thanks - Dave :)

    ADDENDUM: Just checked my wife's upgraded Mini (5th G) - her call history in FT is intact - curious?
    .
    FacetimeBlank.PNG Stellar.png UFTPhone.png
     
  2. scifan57

    scifan57
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    31,046
    Thanks Received:
    12,815
    My iPhone XS is on iOS 14 and I just checked the call history in FaceTime. My call history going back to 2015 is still there.
     
  3. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    21,859
    Thanks Received:
    8,665
    My history is intact. It appears to the same as my iPhone’s phone app history. Probably because I use the same address/number for both.
     
  4. giradman

    giradman
    Expand Collapse
    iPad Expert

    Joined:
    Apr 26, 2011
    Messages:
    7,715
    Thanks Received:
    7,751
    Thanks Guys - well as stated in my addendum, wife's FT app on her Mini had her call history after I did the iPadOS upgrade - the links that I gave involved app DLs (likely 'free trials' and possibly disabled in a number of features, don't know?) which I felt not like doing - I use FT infrequently and always for family conversations that don't need to be saved - just thinking, I may have even cleaned it out myself a while back, cannot remember? :rolleyes: :D Dave
     

Share This Page