iPad printing quit working

Discussion in 'AirPrint' started by Foo foo, Mar 28, 2011.

  1. Foo foo

    Foo foo iPF Noob

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    Have a HP B210 wireless printer and have 2 devices, a laptop & a ipad, connected to a home network. Both were printing ok but now The printer works only with the laptop. Tried unplugging router-modem but still not working. Printer says configuration fine and web access ok. What to do. Any help will be greatly appreciated.
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
     
  3. Foo foo

    Foo foo iPF Noob

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    Printer still not working with iPad

    Thanks for suggestions but still not working. Added my PC to printer and this also works fine it's just the iPad. When I try to print from iPad, it lists the printer and says "contacting printer". I think when it was working, it just said printing not contacting printer. If anyone has any other ideas, they would be greatly appreciated.
    Philip
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    One other issue that has come up - is your printer set up with a static IP address? I have the same problem here - the ADSL router keeps changing the IP address of the printer, thus 'confusing' the iPad. On your router can you 'force' a static IP address? Try that and set a static address and then start again. If the IP address keep changing it's no wonder the iPad gets confused.

    But, please, get back in contact if there's a remaining problem - we will try our best to fix it...

    Tim
    Scotland
     
  5. gpsmikey

    gpsmikey iPF Noob

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    Thanks for the clues here folks. Ran into the same sort of issue with my iPad and iPhone - both running IOS 6. iPad had been printing fine to the printer through the wi-fi then suddenly stopped printing. Clearing the print queue etc. had no effect on the issue - could not print. Suddenly iPhone could not see the printer (but both ipad and iPhone had no issue getting to the network). I ended up cycling the power not just "sleep" on both iPad and iPhone then they were able to see the printer (all along I could print to the printer from other machines on the network - had already tried cycling power on the printer (yes, I have a static IP on the printer - the fewer "moving targets" you have in a network, the happier everybody is !! ). Anyway, thanks for the clues here - there certainly were no error messages of any kind to help.

    mikey
     

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