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ipad not working anymore

Discussion in 'iPad Help' started by dcandi, Jul 9, 2011.

  1. dcandi
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    dcandi iPF Noob

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    Hello, I hope you can help me! my ipad has kind of frozen (mail was not working, white page) earlier on and I have switched it off, hoping it would then work properly when I turn it on again. But actually it has not really turned off, there is still the timer on... so I think my ipad is probably dead. I have tried pushing the on-off button, nothing happens....is there anything I can do?
    Thank you.
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    You'll need to do a reboot of the iPad:

    Hold both the sleep and the home buttons down. Keep holding until the iPad scrren turns black and then displays a white apple. Then you can let go. Please note that this may take a while; just keep holding until that white apple appears.

    The white apple logo can be showing for a long time. Don't worry, it'll eventually finish rebooting and then everything should be back to normal.

    Let us know if that solved your problem.

    Marilyn
  3. dcandi
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    dcandi iPF Noob

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    Thank you. It is working properly, even using it right now!Huge thank you.

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